Airport shuttle transfer — via 8-seat minibus from/to Fiumicino international airport (alias Leonardo da Vinci) costing EUR50 each way, or via minibus from/to Ciampino international airport costing EUR70 or EUR80 for 2–3 people or 4–7 people respectively — is available during the vendor's official business hours: Monday–Friday 9:00 to 13:00 (i.e. 9 am to 1 pm) and 16:00 to 19:00 (4 pm to 7 pm) and on Saturday 9:30 to 19:00 (except August through February, when on Saturday the depot closes at 12:00 noon). Regarding said airport shuttle pick-up process, the Freedom Holiday associate waits for the client at the most natural exit point beyond the particular terminal's baggage claim area. There the associate holds a card bearing the client’s name. (Each airport has several terminals. Therefore the client must provide IdeaMerge or Freedom Holiday with his/her flight details, at least a few days before the flight.) The associate arrives at the airport several minutes after the flight lands, giving the client time to go through Customs (if a flight from outside the EU) and to pick-up baggage. For said international flights this process takes about 45 to 60 minutes. If there's a delay in such process, the client is typically able to phone Freedom Holiday or go to meet the associate to let them know what's happening. Indeed the client is obliged to so notify Freedom Holiday in such a case. Flight delays, on the other hand, are of course tracked by Freedom Holiday.

Standard pick-up occurs at the Rome rental depot Monday at 18:00 (i.e. 6 pm) sharp and Tuesday–Friday 16:00 to 18:00 (i.e. 4 pm to 6 pm). (Pick up in the morning Tuesday–Friday 09:30 to 12:00 noon is possible without extra charge if the vehicle happens to be ready; i.e. this is a last minute possiblity only, the client having to call the rental depot on that morning to ascertain the situation. In contrast, to book a non-standard, morning pick-up entails at least an extra night's worth of cost; see below. Our software accounts for such non-standard cost.) Saturday pick-up is available 9:30 am to 12:00 noon and by request in the afternoon, and regardless of time it entails charge for the preceding Friday night. Standard return occurs at the Rome rental depot Monday–Thursday in the morning (by 12:30 pm, although afternoon return on Tuesday, Wednesday and Thursday is considered standard as well) and Friday 9:00 am to 10:00 am. Again, a booked non-standard pick-up time entails an extra night's worth of cost, at least; the same is true of a non-standard return time. We say "at least" because a Friday post-10:00-am return or a Saturday return or a Monday morning pick-up entails charge for the (extremely popular) adjacent Friday, Saturday and Sunday nights altogether! … Generally the vendor accounts for cost as such so that most vehicles can be prepared during regular business hours and delivered to a client on the same day that the vehicle is returned by the previous client. Thus the vendor doesn't lose out on renting that vehicle for that night. Cost is computed per night. The pick-up process at the depot requires 40–60 minutes; the return process only 10 minutes.

Pick-up and/or return at a location other than the rental depot entails a charge of: EUR30 + (the greater of EUR100 or EUR1.50 per kilometer) = EUR130 minimum. In particular, pick-up and/or return at Florence (Firenze) entails a fee of EUR500 each such occasion, and Milan (Milano) entails a fee of EUR1000 each occasion. Such one ways must involve Rome as either return or pick-up location and are usually available only for rather long-term rentals during the low season.

The minimum effective rental durations are: 5 days for rentals commencing in the low season (unless the rental involves Easter weekend, in which case a minimum 7 nights will be charged at mid-season rate), 5 days for rentals commencing in the mid season without unlimited km (unless the rental involves Easter weekend, in which case the minimum is 7 nights), 7 days for rentals commencing in the mid season with unlimited km, 15 days for rentals commencing in the high season. See the "Rates & Reservations" page for the season dates. The IdeaMerge online reservation software checks against said minimums.

If return occurs after the reserved return time, a charge of EUR30 (up to the daily rate) will be levied for each extra such hour; and the customer will assume responsibility for claims made against the rental company by subsequent renters due to delay. Again, any extension of the rental duration requires prior authorization by the rental company; and no refunds are offered for early return of the rental vehicle.

The Freedom Holiday depot address and contact number are as follows:

Buses run every 20 minutes from the Fiumicino airport bus terminal to the Lido di Ostia Centro metro station 500 meters inland from said hotel. Trains run from the Fiumicino airport to the city every 20 minutes from roughly 6:28 am to 0:13 am (12:13 midnight), and from the city to the airport every 20 minutes from roughly 5:29 am to 21:59 (9:59 pm). The fare is about EUR5 each way. A special, non-stop express train runs at intervals of 20 minutes and 1 hour, depending on the time of day; earliest departure to the airport being 7:00 am, latest being 21:15 (9:15 pm); earliest departure to the city being 7:50 am, latest being 20:05 (8:05 pm); the cost being roughly EUR10 each way. A late-night bus service operates to/from Tiburtina Station between roughly 1:00 am and 5:00 am. See Rome Shuttle to book attractively priced group-shuttle service (about EUR42 for up to 4 people, EUR68 for up to 8 people). Search the Web using the keywords "Rome Airport Shuttle" for other such options. The distance between the airport and Rome downtown is 40 km and 40 minutes; typically the cost of this trip via taxi is EUR50.

Many clients choose to travel from Florence to Rome to pick-up their motorhome. The typical rail journey between Florence Santa Maria Novella (SMN) rail station and Rome Fiumicino airport takes 2 hours 30 minutes and costs EUR40. You can research the rail schedules at the European rail schedules Website. The Sita/Ataf "Fly by Bus" service connects Florence's Amerigo Vespucci airport to Florence's SMN rail station: 20 minutes, EUR8. Here are links to the Websites of the airports: Rome Fiumicino (Leonard Da Vinci) Airport and Florence Amerigo Vespucci Airport.

The vendor provides storage of clients' luggage at their depot free of charge (but at the clients' risk). Likewise for the duration of the rental clients may park a car or two at the depot free of charge.

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