The pick-up/return depot for McRent vehicles
is located just east of Amsterdam and near the border with Belgium.
One-way rentals are not possible from this depot.
The depot is closed 24–26 December through 31 December – 2 January.
The McRent Netherlands depot address and contact number is as follows:
You can visit www.maps.google.com to generate your own
interactive maps of this location.
The headquarters in Germany, can be reached at the following numbers:
tel. (+49) 07562 987 850 or 0800 0627 368, fax 07562 987 214.
(Drop the country code and the
leading zero if calling from within Germany.)
Pick-up (or return) at the McRent Netherlands location noted above is not possible directly at airports, city centers (i.e., downtowns) or rail stations.
You must pick-up at the depot.
Any indications to the contrary are misleading.
The depot is open for standard pick-up Tuesday–Friday, 2 pm to 5 pm (i.e. weekday afternoons, except Mondays);
and for an EUR77 surcharge the depot is open for otherwise standard pick-up on Saturdays, 2 pm to 5 pm.
The depot is open for standard return Tuesday–Friday, 9 am to 11 am (i.e. weekday mornings, except Mondays);
and for an EUR77 surcharge the depot is open for otherwise standard return on Saturdays, 9 am to 11 am.
A non-standard pick-up time entails an extra night's worth of cost.
The same is true of a non-standard return time.
(The vendor accounts for cost according to standard pick-up and return times
so that most vehicles can be prepared during regular business hours and
delivered to a client on the same day that the vehicle is returned by the
previous client. Thus the vendor doesn't lose out on renting that vehicle
for that night.)
If return occurs after the reserved return time, a charge
of EUR42 (up to the daily rate) will be levied for each extra such hour; and the customer will assume
responsibility for claims made against the rental company by subsequent renters
due to delay. Again, any extension of the rental duration requires prior
authorization by the rental company; and no refunds are offered for early return of the rental vehicle.
A thorough explanation and demonstration of the rental vehicle will be provided
upon pick-up. This orientation, together with completion of the relevant
paperwork, requires approximately one hour.
You are welcome to transport your
rented vehicle by ferry and/or the Channel Tunnel.
Again, see our "Insurance, etc."
page for more details concerning the included insurance.