John, 14 may 2013
Circular from Las Vegas RoadBear - Grand Canyon, Sedona, Meteor
Crater, Monument Valley etc etc. Las Vegas Roadbear was a slick
operation (probably due to the Swiss boss, who demonstrated strict
adherence to the rules). The RV was extremely clean and tidy; the
demo was excellent and the return procedure was very straight
forward - I would rent from them again. Next time, the icing on the
cake would be a few more smiles from the administration office;
maybe they were very busy the day we arrived ;-) Overall, an excellent
trip and worth every penny/cent...
Conni Pereira, 24 april 2013
California, Nevada, Arizona.
We were and we are very satisfied.
Solely the transfer would have a little more reliable and can be especially friendly.
Fred and Gloria Bryan March 2013 route 66, 22 april 2013
we used Ideamerge for our van rental and cannot recomend them enough we went through camping world and were picked up at our hotel in Los Angeles sorted out the van Drove route 66 to Chigago and were taken to the airport all as arranged
Just the job Will use them again
Brendan Kinsella, 19 april 2013
Following a highly enjoyable 5 week RV rental in South Africa in 2011, (not booked with Ideamerge)
we booked 4 weeks RV rental through Ideamerge with Moturis for a 'New England in the Fall' trip,
We collected our RV from the Moturis depot in Tappan, Orange County, New York State. The
handover was detailed and efficient and the staff friendly and professional. The linen, toaster and
camping chairs were pre-booked. We did also check our inventory to ensure everything was in
order, and unpacked all the bedding.
What we did not discover until we had parked up at our first campsite and prepared to retire for the
night was that there was no way for my wife to climb into the bed! She is 5ft 1inch tall, I'm 6ft 2 so
had no problem. We had to find a foldable stool as a matter of urgency!
Ktichen utensils provided were basic but mostly adequate. There was no bread knife, but we
Mechanically the van was almost new, low mileage and we had an excellent and trouble free driving
There were a couple of small problems: the light over the dining table did not work, but as it
appeared to be a switch problem rather than the bulb, we could not repair this ourselves. One warm
day while parked at the beach at Cape Cod, the carbon monoxide alarm triggered but could not be
reset. A call to the (out of hours) helpline later and we had to remove fuses, but that seemed to
allow a system reset and we had no further difficulty.
A page had been torn out of the road atlas provided, crucially relating to NY State. Fortunately we
had our own (smaller scale) atlas with us, so take your own to supplement GPS navigation.
On a practical note, there were three electrical sockets in the RV. Two at the bottom of the steps into
the RV, one of these unusable as it was concealed behind the grab rail and the third in the bathroom
beside the wc. To charge mobile phones, laptop, camera batteries or use the toaster meant either
balancing items on the steps or on the lid of the toilet! A bit of care with design, and designers
actually using an RV would go a long way towards a more useful setup.
We were meticulous about following instructions for emptying grey and black waste. Nevertheless,
the waste tanks indicator lights never showed empty. We met up with other Moturis RV users who
told us to empty the tanks then leave them open on returning the vehicle to the depot. This we did,
with no problem. The Calor Gas tank registered low, but took little filling. Use the gauge inside the
filler locker rather than the gauge inside the vehicle as a more accurate guide.
Beware road signs 'No Trucks'! the only time this was an issue was leaving the depot after collecting
the RV. This was easily avoided the rest of the trip.
Beware unmanned toll booths. We paid at every one, but not enough on one occasion. All we had to
do was leave the balance with Moturis on drop off day.
All in all a fabulous trip, largely trouble free vehicle and attentive staff. If you're of short stature,
take a ladder with you!
Andrew Law, 02 april 2013
We use ideamerge for our trip to California last November 2012. I cannot recommend this service highly enough. The comparison of various companies is extremely useful, we chose Camping World, and the inclusion of all the little bits and pieces makes the booking so much easier. They were helpful with all aspects, including contact over credit card difficulties. I would recommend them to anyone considering renting an RV.
Ken Barns, Australia, 26 march 2013
My family of 6 spent 5 months in the USA in 2012.
During this time, we rented an El Monte RV to go
from San Francisco to New York City for 4 weeks,
then later a Road Bear RV for 8 weeks to go from NYC
back to Los Angeles. Both rentals were arranged
We had never before gone outside Australia as a
family, never driven an RV, and never even hired a
rental car locally before. Understandably, I was
quite nervous heading into this!
I have nothing but the highest complements for all
three of the companies we were involved with.
IdeaMerge were the perfect brokers - a large
selection of rental options (even if the website was
a little clunky and redundant to navigate around),
and _excellent_ and friendly responses to the
numerous questions a beginner like me had. Many
thanks Eric, Doug, and Mark! Particularly
noteworthy about the IdeaMerge site was that all
expenses were clearly spelt out up front - there
were no last minute "by the way you also need to
take out this insurance/tax/levy" (which almost
doubles the cost of the rental) surprises ... I'm
looking at you car rental agencies!
Similarly, ElMonte and RoadBear both ticked all the
boxes. The RVs were clean, safe (with the exception
of inadequate seatbelts or booster seat anchors for
the kids), and mechanically problem-free. Service
at the various RV depots was also fantastic.
In short, we are _extremely_ glad we decided to go
with a "RV and RV-park" holiday rather than a "hire
car and motel" holiday. The costs would probably be
about the same, but the RVs felt like a _home_ ...
and we ate much better than we would have eating out
every night. The highlights were even higher than
we thought possible (all those isolated National
Parks). The feared complications never eventuated.
If you are considering an RVing holiday in the USA -
do it! My wife and I are already planning a post-
retirement 12-month RVing vacation there. And when
we do so, IdeaMerge will be the only RV booking site
Jens B, 23 march 2013
I have been on several motorhome trips in USA. Previously I had been booking Cruise America motorhomes through a local danish travel agency. But for my fall vacation in 2012, I wanted to rent a Road Bear, and my usual travel agency only work with Cruise America. So I had to find another way to book.
I found Ideamerge, and at first I didn't think the website design looked very proffesional, so I was affraid if this was a serious company, that could be trusted. I was looking for a 50 day rental, so it was a lot of money to pay, to a company I didn't knew. So I Googled a lot about Ideamerge, but couldn't find anything bad about them. So I took the chance, and made the reservation.
- It was the best price I could find
- Everything in the reservation process was smooth.
- They write everything in plain understandable english, ment to be understood by normal people, and not by layers only.
- And most importantly, when I picked up the RV, everything was paid as I expexted. There wasn't a lot of hidden extras that they had mentioned.
I was completely satisfied with Ideamerge, and also with Road Bear.
So when booking a motorhome for this years vacation, I chose Ideamerge again. Again the booking was without problems, and they confirmed my reservation within a couple of hours. This time I'm trying Moturis.
annette wass, 23 march 2013
this was the 3rd time we had rented an Rv but the first time through Ideamerge. we were very impressed with how smoothly every thing went and how easily the booking process was.the prices were the best and it was so nice to have everything itemised so you know you wont be hit with hidden extras. being able to make direct comparisons with different rental companies and also with different models made the whole process a pleasure!
we will definitely use Ideamerge again.thanks very much !
marie le moigne, 22 march 2013
nous sommes très contents de nos vacances en rv .Le personnel d'acceuil à los angeles a été très chaleureux et compétent ainsi qu'a notre fin de sejour à san franscisco.Il était très bien équipé et en très bon état.
Si nous avions a louer a nouveau ce serait avec ideamerge!!!!
merci à eux
Kylie, Australia October/November 2012 - California, 22 march 2013
We rented a Moturis E-23 for 18 nights. The booking process was simple and Doug answered all our questions promptly. The driver that collected us from our hotel was fantastic, very friendly and happy to provide advice. The E-23 was big enough for 2 adults and 2 children (age 10 & 12).
We were initially worried about cleaning out the waste however it was really easy and not at all messy like we had imagined.
The staff at the pick point in LA were really nice taking the time to ensure we were comfortable with the vehicle. We used our own GPS although friends hired one which was identical to the one we just bought, it was good to see it was the newest model.
Both pick up and drop off (Vegas) were located outside of town which we found great because you can get used to driving in a quieter area.
We stayed in RV parks which they were nicely priced, clean and tidy. It was worth paying for a pull thru if new to driving an RV.
We drove up the Pacific Highway 1 from LA to San Francisco which was absolutely beautiful but quite a slow drive in the RV.
Drop off staff were nice, the only improvement I recommend is drop off locations need a shuttle to hotels especially in Vegas, it took forever waiting for a taxi big enough for 4 people with 2 suitcase each and when it finally arrived it was a very tight fit.
If I rent an RV again in America I will use Ideamerge and Moturis.
Durval Monica Menezes - California/Nevada trip Feb 2013, 22 march 2013
We rented a Moturis E23, picking it up in Camping World Los Angeles and returning it in C&W Las Vegas for a 2-week trip through the Mojave.
Great vehicle, everything was working perfectly. We had a minor issue in Las Vegas: turns out that they didn't have anyone available to drive the shuttle to get us to the airport. But the gentleman there (Craig) promptly called a cab at NO EXPENSE to us (C&W paid the cab fare). Now that's *great* customer service!
Definitely recommended, and we will definitely be renting from Ideamerge in the future (this was our third rental with them, and their service simply rocks).
C Bricker, 22 march 2013
We hired a Moturis Camping World E23 to tour the
South-West USA for 9 weeks (LA to Denver). The 23
foot option was great as it had all the conveniences
including Shower and Toilet, and was short enough to
have a good selection of camping sites and be easy
to maneuver around.
We got a great deal through IdeaMerge, and the site
enabled us to choose the company and RV which best
suited our needs.
We will certainly be using them again for our next
'road trip' holiday.
Silvia Yazbek, 21 march 2013
I hired a rv from the LA office. It was a great experience. I did everything over the internet, as I am from Brazil. They were very helpful and friendly. I would recommend them to everyone.
Andy Schwabe, 21 march 2013
We rented a 23' class c motorhome via Ideamerge who worked
through Moturis for the rental. We traveled down the coastal
highway from Seattle to San Francisco and had a wonderful time.
The vehicle met all our needs, and the service at the receiving and
delivery end of the trip from the Moturis people was great.
Everything was as advertised, the booking process, pickup and
drop off were efficient, and painless.
The only negative comment I would make is that a diesel engine in
this type of vehicle would provide better performance and fuel
milage than the V10 gas engines they are equipped with. We just
rented a very similar vehicle in Australia and it was an Iveco 3 litre
diesel that go almost twice the milage and had a lot smoother
A. Tarikian - December 2012 / Fort Lauderdale, FL. USA, 21 march 2013
The guys from IDEAMERGE are the BEST on the RV rental business... Don't lose your time looking anywhere else! They have the best price and unbeatable service!
We rented a Class A (from Moturis) here in Fort Lauderdale, FL. As all (or mostly) rentals it’s very base model. Not that old (year 2010 with 39K miles). Only a few problems as some leaks under the sink and mattress on the sofa-bed completely useless. Not even our 7 y/o daughter could sleep on it (Tip: CHECK all mattresses at pickup!). But nothing that we could not handle.
Unfortunately we will not rent anymore as we bought our own brand new class A!
But for sure will refer with pleasure IDEAMERGE to all our friends!!
Stuart L, UK, 09 october 2012
A belated review to thank IdeaMerge and Road Bear for helping us on
our first RV road trip in May 2012. Firstly to IdeaMerge for finding us a
great deal and secondly to Road Bear for our fabulous brand new Thor
ACE Class A.
We picked up our RV in Las Vegas, it was so new they had not had
time to get the registration plates put on it, handover was a little
rushed if I am honest, there’s a mass of info to take in. Luckily I had
done loads of research prior to leaving so was confident we would
manage and we did.
Only negative Road Bear forgot to put our pre-paid camp chairs in the
RV and the hook up wire for the cable TV which we only realised as we
arrived at our first stop at LA. I guess we could have claimed back our
subsequent purchase at Walmart but didn’t bother.
We had a couple of issues with the RV which were resolved with a
quick phone call to the helpline. Who would have guessed the breaker
panel is under the bed!
We spent the next two weeks driving through California concentrating
on the national parks and northern coast. We dropped our RV off two
weeks later in San Francisco.
On return Road Bear did go over it with a fine toothcomb, but we had
been careful to take care of it and had no issues.
My advice, really take your time at handover and make sure you are
100% happy. IdeaMerge do try to warn you by sending a handover
checklist, but in the excitement to get on your trip its easy to go with
the flow and allow yourself to be rushed.
We enjoyed every minute of our holiday and hope to do another in a
couple of years, I will have no hesitation in returning to IdeaMerge and
Helen Greer , 02 october 2012
Hired an rv monte in July 2012 travelled 3000+ miles. My
daughter & I picked up the RV in Dallas we couldn't be happier
with the service. Everything worked properly and had no trouble
at all. The RV was a 2011 model it was well equipped and drove
well. Thank you to the staff for a smooth experience after a long
flight from Australia. Would use them again. Thank you again
Jan van der Meer, Netherlands, 02 october 2012
We rented a motorhome via IdeaMerge at El MOnte RV.
The handling by IdeaMerge was OK, and the RV as such
also, but the RV came with a few serious problems :
1) the RV did have a microwave oven, but no dishes
were provided that could be used in that oven, so we
had to buy them ourselves.
2) there was also a normal gas oven, but it was
impossible to set fire to the oven; moreover, also
for use in this oven no dishes were provided.
3) the refrigerator could only be switched on and
off; no further control was possible, which was a
problem because its content got frozen, possibly due
the early season, but as a result several food items
were not suitable for consumption anymore.
4) the tableware was of poor quality and not resistant to usage.
But apart from the above, we did have a great
Daniel Kate, 30 september 2012
Our first time ever renting an RV was with IdeaMerge - and we totally
loved it! We will definitely do it again next year and will certainly rent
again from IdeaMerge. They gave us a great deal, everything worked
super smoothly and you know that you can just call and talk to
somebody there should you have an issue.
We met many campers with RV on our two week trip (US / New
England and Canada), none of which had heard of IdeaMerge.
However, we promoted them and a lot of people were amazed at the
good deal. Thank you!
Southampton UK, 30 september 2012
This is our second motorhome rental, and we own a campervan. Booking through IdeaMerge was very easy, convenient and good value, and everything with the booking went very smoothly. We had an Apollo motorhome. The pick-up process took 3 hours because the desk was busy with other pick-ups, with a lot of steps to go through for each party picking up (San Leandro, near San Francisco). We could have booked in on-line prior to pick-up, but didn't do this, and think perhaps this could have been made clearer. The motorhome was in very good condition, and everything worked well. It wasn't covered in Apollo labelling. We had one hiccup where one of the tyres got a cut in it, and given we had to drive on mountain roads, we were a bit concerned. We spoke to Apollo on the Friday on the phone, and they said we needed to take it to a garage to change the tyre (we couldn't do it ourselves). Apollo booked us in at Yosemite garage, and rang us back to confirm. On Saturday, when we took the motorhome to the garage, they needed to talk to Apollo because the spare was perished and the garage staff said it was worse than the one with the cut. However, there was no answer on Apollo's 24-hour helpline. Luckily, we had a direct number from speaking to Apollo the day before, so were able to contact them. They took a bit of persuading that the tyre needed replacing, but did approve replacement of the cut tyre and the spare. We were insured for two tyres, so Apollo covered the cost. In total, we spent around 5 hours at the garage, so with two teenage boys, this seemed a bit of a waste of holiday time, but at least we ended up with a vehicle safe for mountain roads. Other than that, we were extremely pleased with the motorhome (27ft, sleeps 5-6). We did 3000+ miles in 18 days, and enjoyed the whole experience. We did learn to watch out for the length of our motorhome when entering carparks to avoid the tail rubbing the ground. We also learned to engine brake down steep hills, so as not to overheat the brakes. Drop-off was amazingly smooth and took less an hour. The staff were really helpful in directing us to public transport to the airport, although we ended up opting for a taxi that they ordered for us. We swept the floor, wiped the surfaces, emptied tanks, and left it tidy and empty, but didn't have to clean the outside or do any major cleaning. We had not been given an atlas and first aid kit on pick-up (presumably over-looked because they were busy, and we had our own anyway), and they questioned it when we dropped off, but were satisfied when we said we weren't given them. All in all 10/10 for IdeaMerge and 8.5/10 for Apollo. I'd do the same rental again with no hesitation, and would recommend to others.
The Boylan/Evans Family UK , 28 september 2012
This was our first road trip and with 5 teenagers in tow a bit of a challenge.
Idea merge were a very good choice in terms of what they provided. Easy to book, explanation of terms and conditions good and payment at a fixed rate with no additional currency charges was excellent.
The pick up and drop off however was poor ( this was with camping world/moturis depots). On pick up there was only 1 person dealing with the paperwork, and this was painfully slow. Then the 1 staff member disappeared as it was apparently lunch time! In all it took over 3 hours to pick up. I would like to say the staff were courteous and polite but they were not! Drop off not significantly better again massively understaffed and waited well over 2 hours! This could be avoided.
That said I would use idea merge again as they are at the mercy of the depots and did their bits right.
Be careful if you have a flight to catch give yourself plenty of time to get to the airport as some people were in danger of missing their flights! In spite of the admin, a great trip!
RRE, 28 september 2012
Rented through IdeaMerge for a Roadbear RV in June 2012 from Las Vegas. It was all a very good experience. IdeaMerge staff was helpful in confirming I could get the RV I wanted for the dates I wanted though it was questionable per the Roadbear website. The rental experience at Roadbear was great. The staff was very helpful (Do pay close attention to the "tour of the RV" as tiny details do become important during the trip). The RV looked brand new and actually only had ~3000 miles on it. Everything worked perfectly. The drop off process was equally as easy. We cleaned the RV inside but not outside. Inspection was quick and fine. The Roadbear staff even shuttled us to our hotel long before they were scheduled to. I'd rent from then again!
Towers Family, UK, 19 august 2012
First RV rental in the States. IdeaMerge provided an excellent service throughout. The website made comparison between the various companies much easier than trying to compare them on their own individual sites and the deals offered appeared very competitive. Communication was very friendly and efficient and the staff there were more than happy to assist even after the rental period was over. Based on this experience would confidently book through IdeaMerge again.
Our RV was from Apollo in San Francisco and was fine as were the staff. Most of the vehicles going out the day we collected ours were this year's models, even ours, which was at a discounted rate, had only 43000 miles on the odometer and was in very good condition. Campers we met along the way seemed to have been given older more worn vehicles by other companies. Reading other reviews suggests that, whoever provides the vehicle, it's potluck whether you experience problems or not. Worth watching a walkthrough of your vehicle and pre-registering on the internet before you collect it, also worth planning your first night's stay. (Amazing how many people collecting vehicles at the depot didn't appear to have done any of this!)
NB. Pack a small screwdriver kit, a roll of duct tape and a sense of humour! A great way to see the USA, already planning our next trip.
Don Linda Australia May 2012, 27 june 2012
We rented our RV through IdeaMerge whose service and communication was excellent and would not hesitate to use them again. However, we can not say the same for the supplier of the RV, El Monte. They gave us incorrect information in relation to their free shuttle from Las Vegas airport to their depot which resulted in us having to take a taxi, cost $44. The staff at the depot were very helpful & friendly, (thanks Sandra) and the checklist and operation was explained well. Here though, we encountered the first problem. Knowing we planned to camp in State & National Parks with no hook up for power we paid extra per day for a generator. Before leaving the depot the generator wouldn't start. Mechanic replaced the solonoid and all was well till two days later when it wouldn't start again.This went on for two weeks with El Monte road service people trying to find mechanics in several towns to get it going without success. Finally, they decided to change the RV with another one which was delivered to us at Vernal Utah after sitting around for a full day waiting. This was in addition to us losing two days previously at a dirty unkept RV Park (the only one that had a vacancy and we now know why)in Moab waiting for a mechanic. Joy of joys the replacement RV generator worked but the inside was absolutely filthy and we had to completly clean it before bedding down for the night.Obviously not cleaned by the previous hirerer on return or cleaned and checked by El Monte Salt Lake City.This unit was 5 years old and had done some 94000 miles. Our first one was 4 years old and done 68000 miles.The second unit suffered from the same problem other hirerers have commented on in that the grey/black water dump outlet was on one side (had to get down on knees to couple up)of the vehicle & fresh water inlet on the other, most inconvenient at all dump points.
The gauges inside the RV for checking fresh water, gas,grey/black water, batteries were not accurate.
The manual for the vehicle was generic and not vehicle specific and did not always provide the information wanted. They would do well to have these specific to the vehicle and update them when necessary.
In spite of this we had a great trip through Utah, Wyoming,Idaho,Montana,Nevada,Colorado & Arisona some 5,000 miles, magnificient scenery & people. Would do it again in a heartbeat,planning another trip now for next year to New Mexico and more of Colorado.
When we returned the RV to ElMonte Las Vegas the staff were very apologetic and offered us compensation for the problems we encountered.
We believe this could have been avoided by them taking more care checking & servicing their vehicles.
Ernie And Helen, 04 may 2012
We picked up our Road Bear 23 ft (a good size for 2 people) RV in LA in Sep last year and drove from there to Denver over a six week period.
The unit was faultless, clean and and only had 18000 miles on the clock. We pre booked 4000 miles but ended up doing 4500 which cost another $400.00.
The guys were great at pick up and drop off and though we managed to damage the RV door they were fair with the repair costs. The main bed was very hard but easily fixed by buying a eggshell type topper at Wall Mart. The unit was a bit thirsty but take it easy and you will have a great time. You can find cheap petrol stations on web site called Gas buddy.
Will use them again and would recomend them to all.
My wife and I had the best holiday, it is the best way to see the country and meat the people.
Cheers Road Bear
Eddie Jones UK , 01 february 2012
We picked up the RV in San Francisco and drove to Florida via Las Vegas and Los Angelis, over three weeks.
Pick up was fine everything covered and the staff took all the time we wanted to explain anything we were unsure about.
The vehicle, which was a 22ft six berth, was only six months old and had about 24,ooo miles.
The camper was absolutely fantastic, better than expected. Expect to get 10mpg when working out how much fuel you will use.
Drop off was really good, with the staff ensuring that we got off to the airport in time to meet our flight.
One of the best holidays we have ever had, hoping to drive from New York to Florida this year.
Paul swalwell , 30 january 2012
We chose ideamerge as they were by far the cheapest offering
moturis 4-5 sleeper RV. Although from Scotland ideamerge
replied to our e mails almost immediately even though there was
a large time difference.
We arrived to pick up our RV from San Fransisco at 08.30 for a 9
am pick up. The gate was locked and we could not get in until
09.20 (not a good start waiting on a highway for 50 minutes with
a 4 and 2 year old!! However the pick up was fine once we got in.
The RV only had 9000 miles on so fairly new and as described
Everything worked well in the unit apart from we found the
kitchen equipment very cheap and easily broken and the pans
were very hard to keep clean as they were not non stick. At the
weekend we could smell gas (propane) so we phoned the 24 hr
helpline for advice. The lady said she would get someone to
phone us back...... We are still waiting on that call! So next 3
days we had no gas.
On drop off we advised them off the leak and they apologised but
we had to ask for compensation for having no heating or hot
water. We were given $45 off our over mileage. We also were not
aware we ad to pay for any generator use. Luckily we only had 3
All in all a very good rental but the leak was badly managed (well
not at all!!) would definitely RV again!
Lance Liza Cullinan, South Africa, 18 january 2012
Ideamerge, you were great! We were collected in a stretch limo which
impressed our two teenage daughters no end! The staff were great
and the RV in good condition. This was our 3rd holiday and more
enjoyable than the previous European ones. The RV was very well
equipped and well designed. We will definitely consider renting an
Ideamerge RV again. Thanks for a great experience.
P Thames, 05 december 2011
This was my first RV trip, so when booking it was confusing trying to work out what each company offered, with each company presenting all their options in different ways. Ideamerge was brilliant for giving me a straightforward way of comparing different RV rental companies.
We ended up with Motoris, and the service at pick-up and drop-off was extremely friendly, and at pick-up they did a great job of explaining the RV to us newbies. The RV itself was great fun, we drove from Denver to Las Vegas via all the National Parks and had an amazing time.
Five Aussie Blokes, 30 november 2011
We hired a FS 31 through ideamerge. This was my second hire
and was totally satisfied again. We picked up our RV from Dallas
and we were all pleased to each have our own beds without
having to pack up the dining table. This proved invaluable as
most nights some of us stayed up to sample the many various
forms of alcohol that America has.
We travelled from Texas to Louisiana then to Kentucky. Back to
Alabama for some NASCAR then up to Virginia for some more
NASCAR. The return trip was then back to Dallas. We got around
10mpg for the whole trip with a total of 3800 miles in 3 weeks.
We dry camped using the generator a few nights and couldn't of
asked for a better way to do the trip.
This is the third time I have hired an RV in the States and there
will definitely be another through Ideamerge.
Steve UK, 17 november 2011
We rented a 33 foot RV from Idea Merge at Las Vegas and took it via Yellowstone to New York over a 6 week period, covering about 4,200 miles. The vehicle was a low mileage current season model, which worked really well for us in every respect. We expected to get about 10 miles to the gallon, and achieved those sort of figures. Staff at both ends were very pleasant, although on pick up, we could have done with more information on how to check water and oil levels; we had to ask as the information wasn't provided in the brief.
We paid for additional mileage up front, so as to avoid any sort of surcharge. We came in about 800 miles less than required and paid for, but were unable to get any form of refund, so make sure you're as accurate as you can be, when estimating how many miles you want to pay for.
On the whole, happy to recommend this rental company, and will use them again, next time.
Wherever you intend to go, enjoy the trip, you can understand why RV'ing becomes a way of life.
The Edlins from UK, 17 november 2011
When picking up Rv found that it was lasrger than ordered and no alternative availiable. Vehicle was thus bigger and havier than needed and gas costs higher also less suitable for some wilderness areas. Cooker unit rattled on roads that were not billiard smooth and conveniece kit had no means of storage to prevent more rattles and shakes of cullery and crockery . Ended up folding it on blankets and half dismantling cooker on the move.
Otherwise vehicle reliable and all other functions worked well. Might consider a smaller range of vehicle for 2-3 person trips but not seeminly availiable in New Mexico
The Wickett's Australia, 13 november 2011
We rented our RV through Ideamerge with Motorius/Camping
World, New Jersey, NY. Everything from the online booking to
confirmation from Ideamerge was great, despite changes we made
at the last moment . The pick up with Camping World was very
good even though a hurricane had passed through the day before,
our RV was spotless. Pick up was no problem. We travelled 8000
miles across Canada and the States without any issues with our RV.
If we were unsure about anything pertaining to the RV we rang
Camping World and were provided with the information promptly.
The book provided with camping sites was extremely useful as
were the maps provided. We also hired a GPS which was invaluable
especially going into cities and finding Camping Grounds.
Christopher Hall, 09 november 2011
My Apollo USA motorhome booking from the UK with Ideamerge was very satisfactory and the company was a pleasure to deal with and was very quick to respond to my e-mail questions prior to our trip. We had an amazing holiday after picking up the Apollo motorhome home in Denver and covered over 4700 miles in just over a month visiting Mount Rushmore in South Dakota followed by Yellowstone & Teton National Parks and then most of the Canyon parks in Utah and Arizona before touring the Colorado mountains prior to returning to Denver. However, the Apollo motorhome did not quite achieve the high standard shown by Ideamerge. The Apollo staff in the office were very helpful and the handover was very comprehensive. The vehicle was in very good condition overall, but it soon became apparent that the vehicle quality control was not as good as one might have expected. The motorhome (a compact touring model) was supplied without the dining table and a camping table was supplied as an alternative. This was totally unsuitable and proved very difficult to use in the confined space. Other faults soon became apparent including a warped fridge door that was difficult to open, a light that was not working and defective drawer catches that allowed the drawers to open even on the slightest bend in the road!! The contents were then liable to fall on the floor at the next bump in the road!! More attention to detail is required here prior to handover. We also encountered a couple of other problems on our tour. The 12 volt system completely failed due to a loose auxilary battery terminal which had not been tightened up properly and one of the water hoses under the sink unit began to leak. These items were repaired en route and Apollo refunded the cost of the repairs. My complaint about the other defects resulted in a $50 refund. Mechanically the vehicle did perform faultlessly, but I am unsure about recommending Apollo in Denver. I think a liitle more attention to detail is required before the customer picks up the motorhome.
Christopher Hall, Cornwall UK.
Bernard Senecal, Quebec, Canada, 03 november 2011
When we pick the RV up in San Francisco, everything was clean and functional. The refrigerator was ON, ready for us to be filled, as well as the fuel tank. No delays, no excessive paper work. We went fron San Francisco to Las Vegas travelling through Yosemite Park and Death Valley (possible because we were late in the season...be carefull it may not be authorized for you if you travel during summer!!). We dropped off near San Diego, also whitout any significant delay. In our case the insurance was INCLUDED in the price which is very interesting as it may become a nightmare when we have to provide our own and deal with the according paperwork. Thank you for this awesome RV trip to the south western USA!!!
Winfried Ruebesam, 02 november 2011
We picked our RV up in San Francisco for a two week trip to Denver to visit on our way some of the great national parks. The take over was very easy and unbuerocratic and after 45 minutes of instruction and some necessary paperwork we were on the road. Returning the RV two weeks later in Denver was even easier. Staff was always very friendly and competent, RV was technically and optically great which helped to have an unforgettable RV trip through some of the most beautiful sceneries I have ever seen. THANK YOU
Phil Young, 01 november 2011
We collected our rv from the Newark Depot and had it for 6 weeks. The staff were efficient and our rv was very clean, the design/layout was excellent, by far the best of the four we have rented over the past 7 years or so.
The instructions given on vehicle operation were good, the process of signing out and returning the rv both went smoothly. The transfer to/from Newark Airport hotels was very important to us considering the location of the depot. All in all, we would recommend Road Bear/Idea Merge to our friends and acquaintances.
John Murray November 2011, 01 november 2011
We had a great few weeks travelling in a 30 footer camper around the north east of the USA. The camper was in good condition with no mishaps until we returned the camper and was advised we had broken something on the TV aerial. It was associated with winding down the aerial after use. On picking up the RV were were told just to wind it up for use and wind it down after use. We were not told that after winding it down you had to position the aerial in a particular position. Consequently a part broke and they made us pay about $60 for the part. They did not accept that we were not advised of this at the time we picked up the vehicle. I would have willing accepted responsibility for the broken part had I been given proper instruction on its use.
John Cox, 01 november 2011
We had 6 weeks. The vehicle was in excellent condition, and we had a great time.
Greg Deborah Wiseman, Brisbane Australia, 29 october 2011
This was our first RV rental with El Monte in the States and we were very happy. Idea Merge organised everything and we were impressed with their professionalism.
We booked to pick up in LA and spent our time driving around Califonia.
Only a couple of small things but we really loved our baby. Our RV broke down at the Hoover Dam of all places and it was very hot. Our generator also decided not to work on that day. Not very happy kids. However the RV was fixed the next day and on our return El Monte refunded us quite generously for our inconvenience. The vehicle was a little older than we though it was going to be but very spacious.
Would definitely rent with Idea Merge again, in fact will be booking very soon for the East Coast. A wonderful way to spend some close time with the family, the kids loved it. KOA campsites are great and one of the best was Chula Vista.
Thanks we will be back.
Derek and Lynne Parker, 29 october 2011
For our first RV holiday we have spent 4 super weeks in
California. RoadBear produced an excellent neArly new vehicle
that was totally problem free. We recommend them as renters.
A super holiday with first class arrangements.
Alistair and Pat Still, 26 october 2011
We have just completed a months rental from Road Bear. The
rv had completed only 14000 miles and looked as bright as a
new pin. The vehicle drove very well and importantly for two
people in their sixties we felt very safe.
At Los Angels the induction was very thorough as was the return
at Las Vegas.
We can only speak highly of Road Bear and of course
Ideamerge for first class arrangements.
Gibson Family, 26 october 2011
We booked a 31S RV through ideamerge and Motorius from
Tappan, New Jersey, with a Churchville (Buffalo), New York drop off.
We were extremely happy with the service from both companies. No
problems with the booking or the payment. Everything was true to
word. Unfortunately Hurricane Irene had hit a couple of weeks
earlier and the destruction to the office in Tappan was obvious. The
RV was not brand new as we had hoped but comfortable. Well done
to those guys for being able to still operate and fill all their orders
after losing several RV's in the Hurricane. The staff at the
Churchville office were fabulous. They allowed us an early drop off
to accommodate our flight that day. I will definitely booked through
the same companies again.
action.y, 24 october 2011
We booked our El Monte C25 Slideout with IdeaMerge with no probems other than we had to upgrade slightly from the C25 I booked, as it wasn't available. This turned out to be to our advantage as the C25 Slideout made a HUGE difference to our living space! We picked up from All Stars RV rentals at Louviers, which is the Denver El Monte Depot. Once we did eventually manage to arrange transport to the depot the staff were brilliant. However, Louviers is quite a distance outside Denver (many people hadn't even heard of it!) so it would be brilliant for All Stars customers to be offered the option of a reasonable cost transfer to and from the depot - a taxi from downtown costs around $80 and to the airport $120! The vehicle was great and the only small problems were 1. (the same as Mr J C Inward's problem) the position of the dump connection and fresh water inlet, on opposite sides of the vehicle making their use difficult, and 2. the incredibly awkward position of the dump hose connection making it really difficult to hook up. However, this isn't All Stars fault and the service we got from them was faultless. All the personal and kitchen kits were brand new and there wasn't anything missing from them that we couldn't live without for a few weeks. All in all a great first experience of touring the National Parks in an RV. I would certainly recommend booking through IdeaMerge to others.
Mr C J Inward, 13 october 2011
This was our tenth RV holiday in the States and Canada. The booking through IdeaMerge worked well. We booked an Apollo 22' Happy Explorer for two people, picked up on Friday 9th September at the Las Vegas Office for a trip up into Utah. The Apollo staff were excellent, handover was good.
On leaving the compound I remarked that the engine did not seem as powerful as previous Class C RV's we had rented. Once clear of Las Vegas about 35 miles up I15 it became clear that the engine had a problem as it would not accelerate past about 65mph without protesting. We pulled off and contacted Peter at LAS Vegas Apollo, who pulled out all the stops and brought a replacement vehicle, just returned, about 4 hours later. On checking our vehicle he discovered that, despite its 41000 miles, a modification to remove a flap from the air intake had not been carried out, and this was causing air starvation to the engine. (I cannot believe nobody had suffered from this previously.) The new vehicle was fine throughout the trip, and Apollo made suitable adjustments to the charges. Thank you Peter for your help.
However, I would not rent this type of vehicle from Apollo again as it was not as good in various respects, some quite important, as previous rentals.
1. A very annoying design defect was that the dump and fresh water connections were on opposite sides of the vehicle. Any of you who have ever used dump stations will know how awkward this is, as it is often impossible, because of access, to present both sides of the vehicle to the appropriate connection. I cannot fathom why this design was chosen.
2. As a result of 1. and the limited lengths of the dump hose and fresh water hose
supplied, it was impossible, on the only occasion that we used a commercial campground, to use all the full hook-up facilities for which we still had to pay.
3. As with all RV's we have rented in the last few years, the vehicle is fitted with an information panel which purports to inform you as to the contents of all the domestic tanks, grey water, black water, Propane gas, and fresh water. On this vehicle the readouts were meaningless, forcing us to visit dump stations far more frequently than probably was necessary, and by so doing, determining and curtailing our itinerary unnecessarily. On previous rentals this information has been reasonably and necessarily accurate. This facility is particularly important to those of us who like to use National Park, State Park, BLM, and National Forest campgrounds.
4. The toilet and shower cubicles are extremely small, and at over 6' tall I had great difficulty using either. The shower was rendered even smaller as the door, presumably broken, had been replaced by a shower curtain on a rail inside the original door position, which made it very difficult to use.
5. The cupboard over the wash basin protrudes such that I was unable to bend forward to wash properly, and was obliged to sit on the corner of the bed and try to bend forward far enough to wash - not easy!
6. The gas oven and hob was a poor design, with no grill, (an electric toaster is supplied) and only one gas ring has a simmer facility. As we do 90% of our own catering, this was very inconvenient.
7. Vehicle Equipment: There were no kitchen sink plugs or brush and dustpan in the replacement vehicle, but this was missed by me, almost certainly due to the rushed handover.
8. We noted that other rental companies now supply wheel wedges to assist in leveling the vehicle on rough ground, and I suggested to Apollo Las Vegas that they should also offer this as a convenience to customers.
9. Most companies offer suitcase storage at the pick-up point, Apollo do not. For overseas visitors this is very inconvenient.
As usual, we enjoyed our trip to Utah and its fabulous scenery, but the design problems with the vehicle definitely curtailed our enjoyment, and for that reason would not rent from Apollo again.
The staff at Apollo Las Vegas could not have been more helpful in every respect, and I feel that they are let down by the design of vehicle that they are obliged to offer.
Graeme, 06 october 2011
We rented our RV through Ideamerge with Motorius, Charlotte, NC. Everything from the online booking to confirmation from Ideamerge was great. And everything with Moturis was good as well. Pick up was no problem. The RV was clean and well presented and the drop off was good. This is the second time we have rented from Moturis and we would definitely rent from them again.
Jane M, 03 october 2011
We rented an RV from San Francisco, and dropped it off in Las Vegas afterwards. The El Monte team were pretty hard to get hold of beforehand, by phone - but when we did eventually speak to them, they were extremely helpful. Picking up and dropping off the vehicle was easy and quicker than expected. Staff were all helpful on what was a really busy day.
The RV itself worked well and I'd definitely use El Monte and Ideamerge again for a similar trip. Many thanks.
Cabe Franklin, 30 september 2011
We rented our RV via IdeaMerge from El Monte to go to a festival in
Nevada. I've rented an RV for the past five years for this and it has
always been tough to find an RV in that part of the country -
IdeaMerge made the process of checking and comparing availability
and pricing easier than I ever thought it could be; it was as easy as
renting a car via Kayak or carrentals.com.
The RV itself was gorgeous (bigger than we usually get; we could
afford more because IdeaMerge got us a good rate). The only other
thing to say about IdeaMerge is we had made a 2nd reservation
which ended up being surplus to requirements; IdeaMerge were
great about being clear on the cancellation policy and then making
it possible and easy to transfer the reservation to someone else.
Based on that, I had thought I was just happy with IdeaMerge for
the low rate and the searchability, but they did also add value in
managing that change with the RV vendor. So, all in all, hugely
satisfied customer, I will definitely use them again.
Marco Mul - Dubai, UAE, 27 september 2011
We had a Moturis S-27S for 2 weeks in California. We took the free shuttle from our hotel to pick up the RV and were soon on the road thanks to the quick, efficient service. The RV was almost new (only 500 miles on the clock) and was very clean and comfortable.
We had a wonderful trip and would have no hesitation in using Ideamerge again.
Paul Marjorie Willcox ( U.K.), 02 september 2011
Rental was for 3 months - Apollo Cheapa Campa Euro Tourer. Las Vegas - Las Vegas. Ideamerge sorted me out a good value all-inclusive deal which was cheaper than going direct with Apollo and with the minimum of hassle. We travelled 17,500 miles in the 3 months.The Apollo vehicle was an older model (which was expected), mechanically excellent, but a bit tired inside. The pre-hire briefing was very poor - rushed and incomplete. We spent the first night in Vegas, which was just as well as we found various things wrong or missing as well as having a fuse burn out and stinking out the van. We returned the following morning to have the faults corrected. We had a problem with a fill of dirty petrol which we cannot blame on Apollo and an air-con breakdown which we can (it turned out to only be a circuit breaker switch which we didn't know existed due to the poor briefing). After these early problems the trip went smoothly with no further problems. We would use Apollo again because they were cheap and the only company we could find that hired small 2 person campers - economical and easy to drive in towns and on restricted roads such as the terrific "going to the sun" road in Glacier N.P.
Advice -particularly for long hires. We found invaluable the book/directory "Trailer Life R.V.Parks and Campgrounds" This lists many thousands of campsites all over the U.S.A.. Together with a sat-nav (GPS)-also essential- this made finding a campsite, even in the most out of the way places, a doddle. It's an enormous, heavy, book. We bought it through Amazon U.S. and had it delivered to the hire office to pick up when we arrived.
Simon Higgins - Australia, 01 september 2011
Ideamerge was a great way to source and secure our RV. Service was excellent. Our family of 6 travelled around the North West of the US for 8 weeks in an El Monte 32 ft Class C. Pick up and drop off in San Diego was hassle free and even when the roof top airconditioner went on the blink we had it fixed very quickly at the El Monte outlet in Las Vegas. RV was new in 2011 which was great. Everything worked well for us expect the indash CD player that wouldn't play CDs. GPS should also be standard on these hires, particularly in the newer models. Overall a wonderful experience for our family! Thank you!
rick herzog, 01 september 2011
Using idealrental was a great call. Hassel free, great
equipment and support. Easy pickup and drop off.
Friendly service. Would recommend to all .
Elena Laura Flavio, 28 august 2011
We rented an El Monte RV from Phoenix to San Francisco for 9 nights and we drove for almost 1600 miles through National Parks and cities.
This was our first RV trip. The instruction how to use RV was good and they showed us also a short video in our native language. The pickup and drop off activities were good and precise.
The RV seemed in good conditions but during our experience we have had some problems (e.g. the microwave was not correctly fixed to the structure, loss of water from the tank when we was on the road and when we connected on the city water, etc). This is not acceptable considering the renting cost.
Moreover we have called the Roadside Assistance, because we had a technical problem, but their help was not so good.
In conclusion talking about the trip, our experience through the States was very good. The landscapes, the national parks, the cities, the people, everything have been delightful and our adventure to go around using a RV is been a great experience .
Ícaro Vilar, 22 august 2011
Everything was awesome! Really, really perfect! We took the RV in New Jersey and cross the USA until Vegas. It was a fantastic trip, and the RV was really really good.
Thank u guys!!!
Klaus Isbruch, 17 august 2011
Rented Class C Motorhome from Road Bear Las Vegas for three weeks in July, 2011, through IdeaMerge.
- All IdeaMerge representatives I communicated with while finding the right vehicle for me and my family were always very polite, answered very quickly, and provided all necessary information in an understandable way. Perfect!
Road Bear Las Vegas: also perfect.
- Road Bear location easy to find
- Warm welcome (in German) upon arrival
- Very good explanation of the vehicle
- Vehicle in immaculate condition, exactly as described, spotlessly clean from outside and inside.
- Everything working, nothing broken or not usable.
- Short and uncomplicated procedure.
- Same upon return.
Only drawback, but this is not Road Bears or IdeaMerge's fault: these American Ford vehicles suspension is so weak, that sitting in the back is not possible for a longer time, because on the average paved road in Nevada, Utah or Wyoming you get seasick, even if you are usually not susceptible to that.
Unfortunately only two passengers can sit in the front, so that for two familiy members this meant to lie flat on the benches or the bed in the rear.
I wish that either the suspension were better suited for the typical road conditions, or that there were a bigger bench in the front, so that three or four people could sit there.
Jane and John UK, 16 august 2011
We hired the RV from Apollo in Las Vegas, for 11 nights, and dropped it off at LA. It took 3 hours for them to get the paperwork etc together at check in, even though there were only 2 couples hiring that morning, and we had pre-paid everything ahead and had telephoned them etc etc. I would not recommend them, and apart from the pick up and unfriendly and unco-operative 2 managers, there were quite a few things wrong with the RV, as we discovered on our journey. This is poor when you consider how much it cost. We left our feedback in LA and wander if it will improve. The folks in LA are completely different, it was so well organised, all staff were excellent, so think again about Las Vegas, and start your journey with Apollo at LA!
fank ND Carol, NH, USA, 15 august 2011
We had a great trip to Yosemite and Carmel, California. This is our fifth RV trip. We went out of Las Vegas, arrived at 9 am and left there at 2 pm. The Apollo van was not clean or ready so we had to wait- this threw us off schedule. There were a few things that did not work with the RV- the rear view camera display had to be fixed in the the parking lot, the company (Apollo) had to fill the propane tank and clean the vehicle. We also did not get the vehicle we requested, we wanted a 22 foot and they gave us a 25 foot. When these were finished we were ready to go and Apollo gave us free use of the generator for our late start.
Since this was our second trip out of Las Vegas we noted that each time there was quite a wait before we were actually given the vehicle for our trip- I would suggest they look into getting the vehicles and paperwork ready in advance for the customers.
All and all it was a fantastic trip and the RV was excellent- we had a bump out and their was plenty of room. It is a geat way to travel. Enjoy your trip.
Michiel van der Nol - The Netherlands, 15 august 2011
We booked our RV way before our actual trip. Because of that we
made a very good deal with Ideamerge, which was confirmed by El
Monte later on.
My contact with Doug of Ideamerge was very good. He is fast in
replying, and during our trip easy to get in contact with.
Although we had some problems with our RV, this was solved in a
very professional way by Doug. Next time I call Doug again!
Have a wonderful trip!
Daryll Hemingway Perth Australia, 15 august 2011
We hired a El Monte 30'( Santa Fe Springs CA )a free upgrade from the 25' we paid for - which came with a slide out, As there were two adults 3x children 14,12,7 - Definately recommend getting a slide - out. We travelled 3900 Miles Vegas to Canada to San Francisco and looked at everything in between. Great way to see USA / Canada. My main gripe with travelling all that distance was the Cruise Control worked only Intermittently, and detouring to Larger Cities and allotting time to have it fixed didn't work in with our schedule.
Small issues with the RV was as it was getting a little old - The system display for Potable / Black water / Propane storage didn't work. Mainly inconvenience. As we needed new sleeping Bags for the kids who are in scouts and cubs anyway - Didn't buy the personal pack and saved.
FANTASTIC way to travel -USA /Canada set up for a great RV Road Trip- PS Don't go out the drive without a TOM TOM or similiar Navigation System.
Jan M Nielsen, 11 august 2011
We rented a 29" Roadbear RV through Ideamerge. Picked it up in Denver and drove it almost 3,000 miles through all the national parcs to Las Vegas. Ideamerge provided great service all along - even when I had to alter the original package. When we arrived at Roadbear we got an almost brand new RV and a really thorough orientation by a guy who went above and beyond our expectations. The RV was very well equipped and very clean, and we couldn't be happier.
Returning it in Las Vegas did run as smoothly as we could have wished. For some odd reason they had booked pick-ups and drop-offs at the same time, so efter we scrambled to be there in due time for our drop-off we had to wait 45 minutes to actually get rid of the RV. That was not good enough, but I contribute that to poor service and planning skills on the Las Vegas depot side.
Ideamerge and Roadbear were awesome, and we would definitely book there again and recommned it to everyone.
Villacastin, 10 august 2011
The trip in the States was perfect! We made around 2500 milles in the West Coast and we enjoyed a lot.
We rented a motorhome for 5 peoples and it was really confortable to stay, the problem was that the motorhome was a little old and it vibrated a lot when you drove in highway. We have to add that the brakes started to smell in the slope down long.
The pickup and drop off was correct.
Do you have any tips for fellow travelers? Yes, ask for a new motorhome.
rosanne Stuart, 09 august 2011
I was pretty happy with my experience with our RV, the only concerne we had was the air conditioner kept cutting out and the RV was getting a bit old, I will add that we did get the cheapest one possible so this could have been the reason
Zdzislaw Majewski from Australia, 09 august 2011
We rented 25 feet RV from El Monte in San Francisco. We had it for 6 weeks. It was 4 years old. We traveled from San Francisco to Jasper NP in Canada, then to Las Vegas and back to San Francisco. We drove 12000 km and had no problem with our RV. It had very nice setup. The holiday was excellent. We got used to this RV and it was very difficult to return it. We already planing another holiday in a motorhome.
S. Cotini, Italy, 9 August 2011, 09 august 2011
We took a 25 feet El Monte RV from Denver for a 3
week holiday. The trip was fantastic, the RV was a
really new 2011 vehicle, very comfortable and clean.
The personal and kitchen kits given with the RV were
brand new and suited every necessity. The personal
at the RV deposit was very kind and friendly. At the
pick up they show you a 15 minutes video, in your
native language, that explains all the main features
of the RV, then you can pick up the RV and ask for
every further doubt. Excellent service and fantastic
N. Kippers, Zaandam, Holland, 09 august 2011
We rented our 2 persons RV Ford at Idea merge/Apollo. The information we got from Ideamerge on the internet was complete and clear. We picked up the Rv at Las Vegas. It’s a pity that we could not pick up and bring back the Rv at the airport. It took a rather long taxi drive to reach the Apollo pick up location.
The instruction how to use the RV was good. The RV was not new but in good shape.One point of criticism: the kitchen equipment was poor. We had to buy some glasses, pots and shelves ourselves.
The RV gave no problems during our 3 weeks holiday except one door of a cupboard: it could not be closed properly.
For us, this RV was an excellent way to travel through this beautiful country.
Maxine Rogers, 08 august 2011
We picked up our vehicle in Denver great customer service very friendly and helpful staff. We drove down to the Grand Canyon, Las Vegas and our trip ended in Los Angeles, the vehicle never missed a beat and the extra help from the Tom Tom was appreciated. There were only 2 issues the TV stopped working 2 nights into the trip much to our son's disgust and I would have liked one of the sheets in the sheet sets provided to be fitted.
Deb Whitewood, 08 august 2011
We rented our RV from Road Bear in Commerce City, CO. What a wonderful experience! Our unit was brand new, only had 5000 miles on it. It was spotless and everything was in working order thoughout the trip. We put a lot of miles on our unit. We travelled from Denver to the Badlands in SD, then to Yellowstone, Las Vegas, Grand Canyon, Walnut Canyon, Petrified Forest NP, Petroglyph National Monument, the pueblos in NM, and then back to Denver. There was NEVER problem with the RV!
My father and mother who have travelled around the country by motor home were impressed with our units set up and with Road Bear's rental program.
When my father in law broke his hip and we had to come home early, the guys at Road Bear were more than accommodating. Patrick was WONDERFULLY compassionate about our circumstance, and made the transition from vacation back to reality as quick and painless as possible.
I would definitely recommend Road Bear to anyone who was interested in renting a RV to travel around the country. We saw folks who had rented from other companies sitting at repair shops during our stay...but NEVER a Road Bear unit!!!
Martijn Brouns, Amersfoort, The Netherlands, 11 july 2011
We rented with IdeaMerge for a holiday in California
in May 2011. What really striked me in IdeaMerge's
service is its incredible transparency around pricing,
hidden cost factors and all sorts of things you
wouldn't know if you (like us) never rented an RV
before. The pricing was unmatched with ANY rv agency
we checked out. I trust me, we checked tons of them on
Guys, keep up the great work! Will recommend you guys
Alessandra Cestari, 06 july 2011
My family and I had an incredible experience as rv first timers at the beginning of May. We rented a motorhome from El Monte via Idea Merge and everything worked out well. Pickup also worked out fine, mainly because we traveled from Brazil and our connecting flight in Newark had a two and a half hour delay. That put us behind our schedule. I called El Monte and they said they could wait some time. We did our best to pick up on the same day and fortunately we did.
The vehicle was 26 feet and was spacious for our party of four. Renters from other countries may wonder how difficult it is to find parking lots for an rv. We may say that we did not find it difficult at all. We visited parks, towns and even big cities like Denver and whenever we wanted to park the rv, it did not take too long to get it done.
All facilities in the vehicle were working, except for the tv and dvd player. Our vehicle also had a fuel leaking problem all the times we filled up the gas tank. While pumping, a little fuel kept leaking. We noticed road assistance, and it did not cause any further problems, except for spending some more money than we were supposed to. We were not reimbursed for the extra gas we spent, not even offered another type of solution for compensating the worries with the leaking problem.
Despite the inconveniences, we still think it was great traveling to the Rocky Mountain, Yellowstone, Mount Rushmore and so may other memorable places. It was more than fantastic, it was an experience, one a person should remember for all life.
When we have the chance we will travel by motorhome again.
Ian Elleray, 24 june 2011
Wow! Just had a flick through some existing reviews - we aren't the
only ones who are impressed!
Both Ideamerge and Road Bear were great.
We had to rearrange our trip from last September to May/June this
year because of a family tragedy. Doug and Mark at Ideamerge
were really sympathetic and Roadbear agreed to refund us all the
money we had paid (barring a small admin fee). We were so
impressed with this.
Both organisations have done an excellent job, dealing with any
queries right away.
We have given Road Bear a note in their feedback form about a few
small matters that would we think improve the customer
1. The double duvet provided was a bit too small for two people -
also even with the extra thin duvet provided, we were a bit cold
sometimes. We managed to borrow some bedding from friends, so
we were ok for the trip.
2. Cooking utensils - it would be good to provide a wooden spoon
and/or a spatula. The corkscrew left the cork in the bottle - poor
These points really are a bit "nit-picking" though!
In summary, the whole experience was superb!!
Carol Slade, 19 june 2011
My 2 adult family had a great time in our 25 foot RV from Roadbear. Their customer service was excellent at both pick up & return at the LA depot.
We travelled all over Caifornia for a month with no problems - practically new van (only 5000 miles on the clock), probably ony had done one trip before us. One tip - we found the cushions in bed mode too hard and bought cheap air mattresses for extra comfort. The entire process of booking through Ideamerge was straightforward and I liked knowing all costs upfront.
Jim Shelley Shepherd, 18 june 2011
What can I say about Idea Merge and Road Bear RV? Outstanding and outstanding.
We are from Canada and had never rented a motorhome before; Doug at IdeaMerge took all the time needed to answer my many questions.
From the pickup at the airport to the drop-off on our return, the staff at Road Bear RV in Las Vegas couldn’t have been more courteous or helpful. They made pick-up and return of the RV a pleasure. The unit was spotlessly clean on our arrival.
The true test came when the microwave didn’t work. I called the assistance number and the problem was resolved the next morning, to my complete satisfaction. It was a new motorhome and things like this will happen, but the fact that they corrected the issue so quickly and with a minimum of inconvenience to us impressed me. The microwave was the only glitch on our 2,000 mile trip around the Grand Canyon. The vehicle performed flawlessly otherwise. I would highly recommend anyone rent using these two companies because of the excellent service I received.
Thanks for making our trip a memory to cherish for a lifetime!
Thomas van den Berg, 18 june 2011
We would like to thank El Monte and Ideamerge for the excellent
service we experienced during our holidays!
As we went to pickup the RV, we got a warm welcome. Of course
there were all the regulations and safety instructions, but beside
that there was room for easy conversations and great customer
service. We (my fellow Dutch companions and I) didn't quite expect
such comfy and easy service, since renting an RV can mean a lot of
paperwork. But it all went supersmooth and we got an excellent
almost-new RV and went on our trip with a big smile on our faces.
By the way, little funfact, we even learned an american expression
at El Monte. As we heared 'Oh my God, I almost creamed your face
with my elbow', we must have used that expression a thousand
times during our stay in the US.
The RV really was in great shape and we managed to keep it that
way (phew! ;)). Upon returning the RV we met the same friendly
people again at El Monte Las Vegas. Always room for a laugh, even
during the busy hours.
When we will (and we will!) rent an RV again, we will certainly head
back to El Monte again, as their price and service absolutely beat
every single competitor in the market.
Take care guys and see you again!
- Bart, Maarten and Thomas, NL
Mark Partridge, 17 june 2011
We had 3 x Aussie blokes in an RV from San Fran to Vegas...awesome trip...heaps of room, wouldn't have done it any other way. Had never done it before, but would definitely do it again.
Thanks for all your help guys...very easy to deal with! Hopefully I'll use you again some day.
Caroline Schlieper, 17 june 2011
We had an absolutely fantastic time. My husband had been
trying to get me to try a campervan for a while and I was so
apprehensive about doing this part of our trip. We picked up the
van and the process was straightforward. The van we got was
nearly new and wow I was impressed by it. The only thing I
didn't feel entirely comfortable with was the child sear provided it
appeared to be more for a toddler and our son was only 5
months at the time. Other than that the services of the van met
my expectations and more. The drop off process was also
straightforward and as we were staying in new York city we just
caught a bus straight there after drop off. We had a ball and
thanks for the experience. We are from australia so we are keen
to do a longer trip the next time around.
Ben Smith, 17 june 2011
Hey, we were very happy with the whole experience.
The booking, pick up and drop off all went really
well. The RV itself was flawless, mind you it was a
brand new vehicle, but it was reliable throughout
the trip. On dropping off i was concerned that they
would find any excuse to charge us for any slight
scratch, but they were very reasonable and provided
us with free transfers to our hotel! I would
certainly recommend IdeaMerge and El Monte RV in the
future. My experience was so great in intend on
doing another trip in the near future.
Thanks all for your assistance
The Griffin Family, 17 june 2011
We had a great experience on our RV trip. We did a
one way hire and so it took a bit of organisation
but Ideamerge helped us enormously and we are very grateful as we had a fantastic time. I had read
horror stories about RV trips so was a little unsure
of what to expect. Most of the negative feed back
was about hidden extras so our advice is just book
everything up front and avoid the pain!The RV itself
wasn't shiny new nor was it old and tatty, we found
that as it was a few years old we weren't to worried
about the kids "taking advantage of the space"
All in all a great trip and looking forward to our
Doug, 17 june 2011
This was our first RV rental, and the process went very well. Ideamerge and Road Bear were both great to work with - quickly dealing with one minor issue we had pre-trip and being easy to contact when we had a concern during the trip. Pick up at Roadbear in Las Vegas was fine, our unit was a 2012 with 2000kms on it, and in like new condition. It worked flawlessly for us on our trip. Drop off at the end went perfectly as well. All in all, very enjoyable, and I would recommend both Roadbear and Ideamerge as honest vendors to deal with.
Eduardo Hirsch, 08 may 2011
We are very very satisficed with Idea Merge and with
Road Bear. The RV, the pickup and droppof, your
asistance to us, everything was perfect,
comfortable, and warmly. Think that we were in a
strange country for us (we are Argentines), with
another language (spanish), another customs... But
you made us everything so easy that we are very
thankful and pleased with you. Certainly, I will
always recomend Idea Merge, because everything you
had promise, you gave us.
This was our first rental of an RV. It is more, it
was our first time in the United States. So I had to
drive with a great great vehicle in places that I
never see before, with rules and customs that was no
familiar to me. I drived by routes, highways,
mountain roads, small roads to an RV as in Rodeo
Drive in Bevery Hills. But I have no problem in any
case, I enjoy it so much. The vehicle Road Bear gave
us was alredy new, it had no problem at all,
everything function well. Only one little thing I
can tell you about the vehicle: When we start the
oven, of course we put on the extractor of gas, but
the alarm of gas began to sound and sound. It was
funny, but is something you have to arrange.
And about he trip, our experience through the States
was very good. The landscapes, the people
everywhere, the services, everything had been
delightfull. You have a great Country, you have done
things very good. You have living in your Country
people of all the planet, with different cultures
and histories, but all of them feels American people
and are proud of being Americans, and all of them
wants to respect the laws. I saw your fly
everywhere, in houses, gas stations, etc. etc. I
think this is very important. And I repeat you, you
have made a great Country.
In other order of things, I congratulate you for put
things in your place about the attempt to the
towers. I think that we must do what we must do,
without thinking about the consecuences. I hope we
could do the same in our Country about the attempts
to de AMIA and to the Israel Embassy.
Our regards to you and to Road Bear people.
Sandie, 28 april 2011
Had a great time. Rental process was relatively easy, the whole
experience was a memory of a lifetime, we had a family holiday
that everyone was happy with. Would highly recommend
ideamerge and will definately use you guys again to book our
next holiday. Thank you.
Nick, 26 april 2011
Ideamerge definitely helped reduce costs. Booking
process was relatively easy, and El Monte RV was well
versed in the process. Would recommend Ideamerge to
Even Larsen April 2011, 17 april 2011
Thank you for a great rental deal. We have had two
great weeks driving in California. There were some
problems with correspondence betweek Ideamerge and
Apollo, but here Ideamerge was by far the most
cooperative company. You really were helpsome and
answered e-mails and phones calls streight away. I
will deffentrly use Ideamerge again.
Doug Correa Jr, 12 january 2011
We recently rented a 29 foot RV from motoris/camping world.We have previously rented from a company in Reno,this was our first time with this company.Every single person from the email reservation to check in/check out was amazing,the rv was top notch couldnt have asked for a better operation.will definitly rent from them again.10 stars plus ck them out you WONT be dissappointed.
Kaye Bowles, 17 november 2010
Thanks for the experience, 3 weeks in northeastern US during fall,beautiful. All connections were made smoothly and on time. Information on the van was a little lacking however plenty of written explaination on board.The only dissappointment was the size of the van ( the smallest available on the east coast 25ft).At first difficult to park in the small coastal towns of Maine.Understand that Camping World is getting new vans next year hopefully some smaller ones for two people.Leaving Boston rather than New York City worked out well the train connections being excellent.Creditcard problems occurred because Camping World held the deposit however did not give any credit notice to show full billing amount ,however everything worked out in the long run. Thanks again for an amazing trip.
trevor temple, 30 october 2010
Our experiance with Idealmerge was very helpful right from the start as there was initially a problem with the credit card payment. Their understanding and co-operation over the matter was excellent and between us the issue was quickly resolved. We started our adventure by boarding the stuttlebus in Los Angeles, although we were told to be at the pick up point at 7 o'clock the shuttle did not arrive until 7-30, but this was not, I hasten to add, down to Caravan World but a misunderstanding of instruction given to us by Idealmerge.
On arrival at Caravan World's premisses the proffessionalism of all the staff was outstanding. We were treated very courteously from the start. Everything was explained to us in great detail and in a way that could be clearly followed, this really help to put us all at ease because this was a new experiance for us and up until that moment we were rather nervous. The care and treatment we received led to us being able to have a wonderful trip.
The RV itself was in an excellant condition, clean and tidy inside and out and was everything we hoped it would be, that includes comfortable and easy to handle.
The hand over on our return was handled as proffesionally by Brian as our first meeting with him.
A very pleasant, and totally unexpected event happened right at the end of our dealings with Brian and the rest of the staff at Caravan World, this was as we were about to get onto the shuttle bus to take us to the airport the staff came out of the office, shook our hands and wished us a good flight home before thanking us for our custom. This sort of thing goes a long way in our books and ensures that we will most certainly recomend all concerned in our trip to any of our friends here in UK.
Edward Ann Scott, 25 october 2010
We originally arranged to hire an RV through IdeaMerge and El Monte RV in April 2010, but our flight to the US was delayed by the Iceland volcano eruption. IdeaMerge gave a first class service to us, and very prompt responses to our requests for changes to our schedule. We rearranged our 9 days RV hire for October, and everything went very smoothly.
Our "C25" RV was collected from El Monte in Las Vegas, where "Jack" gave us superb and friendly service during the collection and return of the RV.
Although we are experienced caravanners in Europe, all this was new to us, but it was a wonderful experience. Our stays were maily on basic campgrounds operated by the National Parks Service or the BLM, and we found no need for more sophisticated facilities.
Visits were made to the Grand Canyon, Monument Valley, Arches National Park, Bryce Canyon and Zion Canyon, all in 9 days. We wished we had more time available.
We did a lot of forward planning for our trip, the campgrounds where we might stay, and about the operation of the RV, and all that was very helpful.
My wife adds one comment - she would have liked a chopping board in the habitation pack!
We have already recommended IdeaMerge and El Monte RV to our friends, and we will certainly do it again...
Neville Growden, 25 october 2010
First trip to America, my son (13yrs), my best mate of (40yrs),rented 35ft RV, which made our USA trip extra special. Service from pickup point to our personal assistant at depot, where we were shown every aspect of setting up RV was first class.
Only winge would be better mops and brooms to use, for easier cleaning.
Looking forward to renting when next in USA.
Lee Bateman, 18 october 2010
Rental Company: Apollo
RV Type: 27ft with 2x slide outs
Duration: 3 weeks
This was the second time I had been to the states and rented a motorhome and we certainly were not diappointed. We had a little bit of a wait when we picked up the RV but this was most likely our fault as we arrived at the rental centre 20 minutes late but once going the service was great and we got away quickly in our 27ft RV.
We took the RV on a 3700 mile round trip taking us from LA to San Francisco, Yellowstone Park, Grand Canyon, Zion, Bryce, Las vegas... to name a few! During this time the RV never missed a beat apart from the air con being a bit overloaded when we were in hot areas such as vegas!
Retruning the RV was just as easy too! No hanging around while every inch of the RV was inspected for damages.
Overall we were all very happy with the service and the RV itself and would happily choose ideamerge and Apollo for our next trip to the US!
Janice Woodley, 12 october 2010
Rented an Apollo Eclipse Camper for 10 days in September and travelled from San Francisco to Las Vegas via Yosemite, Death Valley, Zion Canyon and Grand Canyon, over 1400 miles. Booked a 27ft but was upgraded to 31ft so had plenty of space as there was only 2 of us! Water heater did not work but Apollo got someone out to fix when we finally managed to find a pay phone that worked as we had no cell signal for a number of days in remote locations. Overall very happy with entire process from booking right through to refund of deposit.
Doug Padla, 01 october 2010
We rented a Moturis from Ideamerge for a 2 week trip from San Francisco to Seattle. Overall we were very satisfied with the process except for a few things. When we picked up our RV in San Francisco it took us 3-1/2 hours to secure and 1 hr to return in Seattle. The pickup was very frustrating since the (first)vehicle had a broken sofa and several worn area (They were going to give us this vehicle and we might have been later responsible for the sofa damage). The carpet hadn't been cleaned and after 2 hours they final decided to give us a different one. That vehicle, which had 10,500 miles had a badly torn sofa (unacceptable) and the carpet were again filthy (what's that all about). The new RV served us well but our overall opinion would have been much better if they had a small hand held vacuum and spray carpet cleaner included. A quick note to all those who are not use to driving a truck or large vehicle- You are responsible for any damages, even a chip in the windshield, so beware; the back swings out and tree limbs on side streets can easily damage the RV. And that is your responsibility and you will pay. On the positive side Ideamerge was easy to deal with and the people were very nice and responsive. We had a great trip and no RV damages.
Paul Dobie, 28 september 2010
We booked an Apollo RV by internet for our 3 week holiday in California. We were a bit worried about paying such a large sum of money in advance to an overseas company, but all went well. The RV was ready for us on the day & was in immaculate condition. There are quite a number of things you need to know before setting off, but these were all well explained before we left. Align your mirrors well before setting off! I had to call the help desk a couple of times - once because the aircon had tripped & once for a flat tyre. I had difficulty with one of the women I spoke to because she had very poor English, but once that was sorted, the support I got was first class. Handing back of the vehicle went without incident and I received my deposit back without issue. Watch the credit card charges for this - I had to phone up the credit card company to complain - but they then refunded the charges. All in all, it went very well - & yes I would use IdeaMerge again & I would recommend them.
Suzanne Hofstee, 28 september 2010
We booked a Cheapa Camper via Idea Merge & Apollo in Las Vegas and are very content. Everything was like promised and the van was even newer dan promised: we had a van from 2010! Thank you very much for your help, we are sure we will once come back.
Cees Rinske Wouda, The Netherlands, 28 september 2010
We booked a Road Bear motorhome through IdeaMerge for a five week tour through eastern US and (mainly) Canada in June/July of this year. The booking process went very fluent. Road Bear delivered exactly the motorhome as expected, the engine-mechanics were in excellent shape (brandnew), we drove over 4000 miles and had no problem whatsoever. The kitchen-ware was ok, but not very clean, and one of the pans had a broken handle. Of course you find these things out when you are already on the road, so we lived with it after some extra cleaning by ourselves and there were enough pans, so we did not need to use the broken one.
The temperature was generally ok, so we did not use the airco very much, but when we did it sometimes mad a terrible noise. For these kitchen-ware and the airco I had expected better quality renting at Road Bear.
By experience renting motorhomes before, we take our own sleeping bags, and we can recommend this to anyone. Duvets supplied with motorhomes are often sub-standard and may not be warm enough at cold nights. Since we had our own, we did not test the stuff supplied by Road Bear, but again the seemed be very minimal.
Overall we had an excellent vacation, we will certainly rent again through IdeaMerge but still the essence is to get good quality from the motorhome company itself, and even renting through IdeaMerge is no guarantee that everything is 100 % perfect.
Helen Ross ,Manchester, England, 27 september 2010
We booked our campervan with ideamerge and from the booking process through to the dropping off the van after our holiday they were faultless. The staff at the depots were very helpfull and freindly and the van its self was fantastic. All of us ranging from 15-50 loved the holiday in the campervan. Will do it again as soon as we can.
Alessandra Steve Fabrizio Barbara - Italy, 26 september 2010
We hired two Apollo motorhomes with Ideamerge and the service we received was excellent. Fast in replying any questions, precise, professional.
We toured round the southwest of USA (Las Vegas, Gran Canyon, Grand Circle) and up to San Francisco passing Sequoia and Yosemite N.P. We had no problems with the vehicles and the Apollo staff were very friendly and helpful both at pick-up and at return of the vehicles.
Two points need to be definitely improved by Apollo:
- cleanliness of the vehicle at pick-up
- administrative organization: the security deposits of 1,000 USD per vehicle were put back on our credit cards 37 days after return. This is unacceptable. The money at pick-up is debited after three days and so has to be for the return. WE were travelling from abroad and we were expecting to have our money back on the credit cards during the journey, but this did not happen and fortunately we had enouch cash with us to finish the holiday. If it is not possible to give the security deposits back in a short time (I don't understand why) it has to be specified in the contract.
I believe Ideamerge has nothing to do with this.
When I inquired about the problem, I received the usual professional assistance.
Mike and Helena (UK), 17 september 2010
We wanted to have a one-way hire but struggled to get one through normal channels so IdeaMerge came to our rescue there. 26 foot RV was just right size for 5 with 'push out' big help. Thoroughly enjoyed it and would recommend to others but key point is to take time and enjoy surroundings. We hired for 10 days and tried to do a bit too much resulting in some long days in the van - should have made it 12 and stopped halfway on a couple of nights. Slight problem with RV caused half day delay but everybody should be aware that RVs often half slight problems.
Tony and Nicola (UK), 14 september 2010
Absolutely A1 faultless service from Ideamerge. Would definitely use again and will/have already recommended to friends and family. Far and away the cheapest and best value deal around!
Our trip was from San Frncisco to Yosemite and back, then down the amazing highway 1 to LA. A fantastic 10 days but would recommend more time or a shorter route. An amazing time but would have liked longer in each of our stops.
Ideamerge rock!!! At first I thought they were too good to be true... but trust me there is no catch!!
Looking forward to booking again soon!
Jenni and Chris, 14 september 2010
Rented an RV with Roadbear from Denver for 11 nights. No problems whatsoever, pick up and dropoff were very smooth, and customer service at roadbear was very good. Would highly recommend this company. The RV was in excellent condition, looked almost brand new (Roadbear only use Rvs up to two years old) and well worth paying a bit extra for. We got about 10mpg at best for a 25 foot RV. I accidentally broke a plastic hook in the bathroom that held the bathroom door open when driving; worried that they might charge for this on dropoff but when I informed them they didn't seem worried at all! Would also highly recommend booking through ideamerge as we recieved very good service. The only downfall was not having the option to pay for the RV in full at the time of booking, as by the time full payment was due the exchange rates had changed dramatically which meant we paid quite alot more in £GBP as we originally budgeted for!
D Cyr, 13 september 2010
First time Rv renter. My wife and I with our three children 10, 13, 14. Working with Ideamerge and specifically Mark and Doug made renting very smooth.In a very short frame of time they were able to find a one way rental from Chicago to San Francisco(RT66 plus)Pricing is like they say on the site truthful and market or below many others.
We received a New 2011(200miles) 31ft Moturis in Chicago. Service at Camperworld was "hurried" Friday July 3 and we were told understaffed. As a first time renter I expected a more intense "training" yet, we were advised to view the CD and refer to if we had concerns. We were able to leave within 2 hours.
Brand new does not mean "good", we lost a molding strip while traveling the second day, a board above the bed out back started to drop leaving particle board on the covers, and the fifth day the faucet seal broke leaving us without a usable sink. Fortunate for us,the Camperworld in Flagstaff,AZ was only 30 mnutes away and they took us in and repaired the "damages".
Overall very satisfied with IDEAMERGE yet, we are not impressed with the quality of the rental vehicles offered by Moturis. If the quality of a new vehicle is that of which we experienced I pity the renter who gets a used vehicle for hire.
Marek Ryfka (Poland), 13 september 2010
It was our first time renting a RV. Over 3 weeks we visited LA, Grand Canyon, Zion, LV, Yosemite, SF.
Our contact with Ideamerge was through the Internet and it was great. What I find important they were always fast to answer any of our questions.
The Camper (31ft from Moturis) was good. No issues on the road, comfortable inside. Really enjoyed the trip in this camper.
The only negative was during the return - during the check-out it turned out there are some small dents on the side of the car. The Moturis team in LA asked me to pay >800 USD for the cost of repair. I did refuse it and we agreed I will pay the cost as per invoice. To my delight I found a pictures I taken during check-it where the dents were visible.
As a results the charges were cancelled.
What I appreciated about the Ideamerge is that they did help me with the discussion with Moturis and followed up on the case. Highly appreciated.
In short I highly recommend Ideamerge to any one.
Myself I will not rent with Moturis in the future.
Jacinthe, 13 september 2010
It was our first time renting a RV. Our contacts with Ideamerge were through the Internet as well as on the phone. The service and support we got from Ideamerge was great.
Our RV was a 2011 28 feet group 4 from Road Bear. It was immaculate however; the air conditioning had difficulty keeping up in the extreme heat.
We also had difficulty with the doorsteps that would not always slide back in. This may seem like a detail, but it was something we always had to think about, especially in town where the space to manoeuvre was more limited.
Another detail was that the wipers were set up too low: we had to look through a “rain-covered” windshield. Since we had a few days of rain, it made the driving less comfortable.
The pick-up from the hotel in Las Vegas was on time but the RV had to be fixed before we could leave with it. To save us some time, they drove us to and from the shopping center while they were working on the RV.
There were three of us on this trip, two adults and an adolescent, and we were very comfortable in this RV.
We drove from Las Vegas to Zion, Bryce, Capitol Reef, Arches (Moab), Monument Valley, Grand Canyon and back to Las Vegas drop off the RV.
Although we were in high season (July 20th to August 7th) we never had trouble finding a RV park. We planned the night before where we estimated we would be on the next day and as we were leaving in the morning, we called to make our reservation.
During our trip the windshield was chipped by a flying rock on the road. We were concerned about how it would be dealt with on our return so we had an estimation made of the work to be done. When we returned the RV, they inspected the vehicle and we told them about the chip: they told us we had to pay a fixed rate which, although a bit higher than our estimate, was reasonable.
Returning the RV was efficient and quick. They took us back to downtown Las Vegas where we spent our last day.
We would recommend Ideamerge to anyone who considers such a trip.
Robert Tromp - NL, Augus 2010, 12 september 2010
It was our first time renting a RV with Ideamerge. At first we where cautious, but there was nothing to worry about. Everything was handled perfect. The costs where specified clearly and the email response was outstanding. We rented a 29-feet RV at Moturis Las Vegas. 2 years ago we rented a RV at Cruise America and compared to that this was heaven. No hassle, pick-up from the hotel was on time and the RV was great. At 0700 we were picked up from the hotel and at 0915 we drove off to the wall-mart. We have booked our entire trip, mainly because of the high season in the national park campsites. All in all I would rent again with Ideamerge.
Best regard Robert
Paul - UK, 12 september 2010
My wife, two children and I hired a 27ft RV from Los Angeles through Ideamerge - The price and service obtained and provided by Ideamerge was second to none.
Our RV was provided by El Monte and all in all, they gave a pretty good service. We had the RV 35 days and dropped it off in New Jersey, having driven 5800 miles.
One problem we encountered was the generator, when we used it (mainly in wilderness campsites without hook ups) the carbon monoxide detector repeatedly went off - The helpline told me this was normal as the generator is situated right under the slide out and I should just take the battery out of the Carbon Monoxide detector and open the doors and windows! Not advice I considered very sensible, but in fairness, they refunded some of the unlimited use fee I had paid.
All in all, I'd hire an RV from El Monte again and it will be brockered through Ideamerge.
Mike, 11 september 2010
We had a great, no hassle experience with Ideamerge and our vehicle which was from Roadbear. Our friends who booked with another company had a more difficult experience. The RV was immaculate and I would only every use Roadbear if I did this again, a Swiss company with the expected high standards.The booking and change of booking experience with Ideamerge was outstanding.
Tips. Plan your trip just before or just after the summer peak. There are way too many people in the US now and we found we couldn't get into many campsites.
Book 500 more miles than you expect to do!
Dont bring your kids....
Hatch, 23 july 2010
We picked up our RV from Tacoma (Fife) on June 13th and returned it on 28 June to the same depot. The rv was 6 months old and was in good condition.Everything worked well with the exception of the sewer hose which had a few leaks and one of the indictor lights which never showed 'full' but these were minor niggles which did not deter from the good condition of the van. Less immpressive were the 4 bikes we also hired - they were in need of servicing - on one the gears were not working properly. Checkng in and out was straight forward although checking out the van took nearly 3 hours due to the fact that there was only one person on duty.We should have checked the bed linen provided as we ended up with an odd assortment of sheets and pillowcases although it was all clean and in good condition. Over all it was a great holiday. the RV exceeded our expectations, and we would certainly use Moturis again. One thing that we should have done however was to book the campsite for the last night in advance - it was quite a scramble to find a site near enough to Seattle - a list of sites within an hours drive of the drop off point would have been useful!!
Michael V, 19 july 2010
It was the first time and the experience was amazing. Everything was good from the beginning until the end. Ideamerge was an excellent support to prepare our trip and each time was reactive to solve our problems. Definitively I will recommand Ideamerge.
Ron Nicholl, 18 july 2010
Most enjoyable holiday. whilst we had one or two initial problems with the vehicle, these were not the fault of the rental company Roadbear.
Pick up breifing was lengthy but necessary for us a we were new to this kind of holiday. Being from overseas, we do feel that a little more flexibility in pick up time on the following day after arrival could be extended where the vehicle is available. Drop off was good as was the overall experience with Roadbear.
After enquiries with other companies which were a little offputting, we were encouraged from the start of our dialogue with Ideamerge which was straight forward and where everything was explained up front. Thank you. We have no hesitation in recommending both Ideamerge and Roadbear
Steve Nevett, 17 july 2010
Our group of four adults used Ideamerge to rent a 31ft motorhome from Apollo RV in June 2010. Many of the big name companies were unable to accommodate our one way rental, even though we rented well over half a year ahead of time. Ideamerge suggested we look at Apollo. I was reluctant at first to use Apollo, since they are relatively new in the US, but since their prices were very reasonable, and they offered units with awnings (which was very important to us), we went with them. We had the all inclusive package which included the one way fee, all mileage and all other charges. The price was SIGNIFICANTLY lower than what we would have paid with anyone else. We rented one way from San Fran to Las Vegas and when we arrived in San Fran, they had a brand new C class with two slide outs for us. The unit was WONDERFUL...although it did have a few brand new motorhome issues. For example, the closest door bracket was not on right, the shower door was missing a latch, and the most inconvenient was that the generator did not work at high altitudes (wrong jet in the carburator apparently). I don't fault Apollo for any of these things, as long as they fixed them for the next people. They were very apologetic and didn't charge us for the generator hours we were able to use.
The staff at Apollo was wonderful (especially in San Fran), as well as everyone we interacted with at Ideamerge. We would certainly use both of these companies again.
B T, 03 july 2010
I surfed the internet and found numerous RV rental sites looking for a 15 day rental, 300+ miles per day trip in June 2010 (prime rental season).
IdeaMerge was one of amongst 8 brokers I found, in addition to every direct vendor servicing my area, such as Cruise America, Road Bear, etc… The Bottom line? If you want a great price, ease of booking and outstanding customer service, book your RV rental with IdeaMerge! They offered the most competitive pricing with a selection of vendors. Although they are a broker/middle man, we were surprised that the price they offered was lower than going through the vendors direct. Their online reservation will make it easy to determine the best inclusive rental cost by automatically calculating whether it’s more cost efficient to buy mileage or get the all-inclusive package which included unlimited miles, “no liability” insurance and a few other “perks”. In our case, the all inclusive package worked out best as we estimated driving at least 3000 miles. Yes, our private auto insurance would have covered the rental but just purchasing the mileage would have equated to the same amount. The cost quoted online is the cost you will pay. No more additional fees from them and we even qualified for additional discounts.
IdeaMerge is a top-notch company as evidenced by their unblemished registration with the BBB and I genuinely recommend them for next RV adventure. You will not be disappointed.
We selected Apollo RV out of Las Vegas, mainly for the price offered. We were booked for 22FT Happy Explorer Model but was “upgraded” upon check-in to a 2008 25 ft coach. If something goes wrong on your trip, they have excellent communication to help you resolve your issues, but keep in mind that YOU will have to get it repaired, purchased, installed, etc… We experienced numerous problems with the coach which I didn’t want to flood this particular website with but have posted in detail on other RV review sites. The Bottom line? I cannot recommend Apollo RV but if you do choose this company, I suggest a thorough walk through and a “working” inspection of the CD player and usb ports, TV and DVD player (have them go through the actual TV menu), heater and dining table bed.
Maybe these issues are petty to you, the potential renter, but, if you RV’d before or a newbie, these are all the comforts of home that you should expect. If you choose to rent with Apollo RV, be aware of these issues and check it thoroughly before loading up.
Wherever your next RV adventure leads you to, have fun on the road and book with IdeaMerge for your next rental. Competitive pricing, excellent service and they helped us resolve our issues. Thanks Doug and Mark! IdeaMerge rocks and I will definitely use you again.
Leen, Enna and Olivier, 02 july 2010
For the second time, we opted to rent a motorhome via a broker (Ideamerge this time), for the simple reason you get a much better price than with the original rental company.
Because of our 10 months old daugther joined us during our vacation to the US, we rented a bigger vehicle than the one we rented in NZ: a 25ft Sunrise Escape RV (Ford V10 petrol) from Apollo.
Why Ideamerge? Their website is not really fancy, but they offer you the necessary & clear information and a very good & detailed overview of all costs (no hided costs), which is highly appreciated.
The booking process went smoothly and correct. Good service.
We picked up the RV with Apollo in San-Francisco and left SF to see Yosemite, Death Valley, Zion, Bryce, Capitol Reef, Arches (Moab), Monument Valley, Grand Canyon and droped off the RV in Las Vegas... a 2400 miles tour... wonderful!
The pick up process took about 2-3 hours (incl the waiting)... you receive a huge amount of information about the RV, which you all have to remember. TIP: take your time to inspect the vehicle very carefully on all kinds of damage inside&outside... or they will finally charge you for it. And take pictures before you drive the RV out.
We were very lucky we took pictures of the RV the first day. A hubcap was missing... nor the Apollo manager in SF, nor myself noticed this, but the manager in Las Vegas did... thanks to the pics we proved it was already missing when leaving Apollo SF.
The Sunrise Escape gives you all the comfort you need: plenty of room (thanks to the slide-out), good waterpump, big fresh/grey/black water tank, sufficient storage possibilities in and out, lots of lights inside, good heating on propane, a generator, microwave (110), freezer, big fridge, airco (although never used), etc...
Some other option where a little bit overkill, like flatscreen+dvd, external radio&speakers, external shower and patio awning (never used because of too windy).
Full consumption over the trip was approx 26L/100km or 10m/gal, which is a lot, but still moving 5200 kg/11500 lbs with 310hp up/down ...
Sadly the awning became loose due to heavy wind. In my opinion something was wrong with the awing (brand new, never used). But, damage is to be paid by ourselves... although we paid extra for the damage waiver. Apollo was not wiling to give us the benifit of the doubt...
Apart from this, Ideamerge is highly recommended.
Michael Davis, 02 july 2010
The service provided by Ideamerge was first class, also the deal they got me was great. Pick up from Vegas with a drop of in LA was just what we wanted. The El Monte shuttle service was good but the RV was old and not very clean. There were also items missing from the personal packs and broken items in the kitchen packs. The RV itself had a faulty electric step and eventually the voltage controller failed. We had to stay for over a week in the same resort until it was fixed. We decided to hire a car to see as much of California as we could. Our trip took us from Vegas to the Canyon and then into southern California. All in all we had a good holiday and will definately use Ideamerge again, I would recommend Ideamerge to any one contemplating hiring RV`s or Motorhomes.
Nic, 01 july 2010
Booking through IdeaMerge was very easy and we got a much better rate than going directly with the RV company. We rented from El Monte and there were no complaints - everything was clean and worked. The pickup and drop off from hotel/airport was very handy. I would definitely consider using IdeaMerge again.
Mike and Suzanne, Peter and Eileen, 01 july 2010
We booked the RV through Ideamerge which we picked up at the Camping World depot in Mesa, Phoenix. We had chosen a 25 foot V10 petrol engine model for the four of us. However we were provided with a Mercedes Diesel automatic which was just great. It was priced about 1000$ more when we first looked and although we took in to account the better mileage, ábout 15mpg, it was still cheaper to book the petrol model. So it was a real bonus to have the diesel PLUS it had a slide out !! which the petrol one didn´t. Great. Now all this went some way to make up for the downside of the trip. We had been caught up in the Volcanic Ash situation from Iceland and our flight out of the UK was delayed 9 days. Although we kept Camping World and Ideamerge advised thoughout we still lost the use of the RV for those nine days. In addition we had to pay nearly 700$ more to extend the rental period to make up some of our lost time. All in all though we had a super time touring around. We syayed at some private sites for our overnite stops but best of all were the state parks and the boondocking locations we came across along the way. Our route took us to: Tortilla Flats, then southwards via Florence, Tucson,Sonoran Desert, towards Nogales then Patagonia state park,Tombstone, then towards Bisbee and a ranch called Silverado. Do check it out if you want a diferent life experience. On then via Douglas, northwards along the Gila Valley to Lake Roosevelt, Payson, Winslow, Holbrook, Canyon de Chelly which is really fantastic, 4 Corners, Arizona meets New Mexico, Colorado and Utah ! , Bluff then southwards to The Goosenecks, Monument Valley then accross to the Grand Canyon. South to Flagstaff, Sedona not to be missed, circled round back to Williams, west to Kingman, south to Oatman on the old rte 66, Laughlin, Lake Havisu City to check on our London bridge then back to Phoenix, Scottsdale and Mesa to return the RV. Both Pick up and return were hassel free and the staff friendly and helpful. Would definately use Ideamerge and Camping World again. Not so sure about Brittish Airways who have not even answered calls, letters emails regarding any any compensation or help during the fiasco over the Icelandic Volcano incident or to Insureandgo who feel that a 9 day delay/cancellation of flights is not covered !!??
However, would I say it was all worth it ? YOU BET !
Simon, 01 july 2010
My wife, dog and I hired an RV for a one-way trip
from New York to Seattle. Ideamerge were able to
find an RV of the size we wanted and at a good
price. We were a bit disappointed when we collected
the RV from El Monte. It wasn't particularly clean
and was not in good condition overall. For example,
the table was broken (we had to wait while it was
fixed) and that left one of the beds unusable. The
water heater fuse blew and I couldn't get through to
the El Monte helpline to find out where the fuse box
was located. However, despite the problems we had we
really enjoyed our journey. We stayed at KOA
campgrounds, which were very good and we didn't have
any trouble driving the RV, even though it was on
the wrong side of the road and a much bigger vehicle
than I had driven before.
Sophie Kremer, 01 july 2010
We rented a 28ft RV from El Monte RV near San Francisco. The RV was a few years old but in very good condition. It was very clean (including the personal kits and the kitchen kit that we rented with the RV) and everything worked as it was supposed to. The staff at El Monte was very friendly and helpful. It was our first time renting an RV and they took all the time needed to explain to us clearly how to use it.
We drove about 1500 miles with the RV, and didn't have any problems with it. We went from San Francisco to San Diego and back. We were a little late dropping off the RV because of bad traffic, but the staff at El Monte didn't make a problem of it at all.
We had a great trip and a very good first experience with renting an RV!
Emmy and Nico Visch, 01 july 2010
We hired our 31foot RV through IdeaMerge from RoadBear San Francisco depot voor 25 days (May/June 2010). We were very happy with the service and assistance provided by IdeaMerge (we knew Ideamerge before from 2 trips to New England in 2008 and 2009!)
Pickup and dropoff by RoadBear went smoothly with very friendly and helpful staff. The RV was not new (from 2008!) but was in good condition and was big, clean and comfortable. Only one slight irritation: the carpet in the RV was covered with plastic, also the carpet in de 'master bedroom'. I understand that the RV stays clean, but it is not very nice to see and is not giving a 'cosy feeling'. Technical everything was OK and working. It was very easy to drive this big RV and very comfortable.
We mostly used the KOA campgrounds and were very satisfied about them (a KOA coupon was included with the camper).KOA staff is always very helpfull and its always very easy to make a reservation for the next KOA-campground!
We travelled about 4000 miles in total and explored 4 states: California, Nevada, Utah and Arizona! The national parks and the Grand Canyon were awsome!
We are highly recommending IdeaMerge to everyone who likes to travel in the USA with a RV!
Thank you Doug and Mark for your outstanding service. Wishing the very best to IdeaMerge!
Lex Pierik, 01 july 2010
In may 2010 we cruised through the west part of the USA with our C25 RV. First we search for a great deal on RV’s in our home country The Netherlands, but soon we found that they where to expensive and they didn’t made us feel like a customer. Then we found Idea Merge on the web and send an email with our questions. Even though Idea Merge is on the other side of the ocean, they made us feel like a client again. We got an answer straight away and they made a much better deal for us dollar wise. When we had to change the booking, when our plans changed, Idea Merge helped us in a really good way and didn’t made a fuss out of it (wich, I’m sure, the Dutch guys would have).
When we arrived at the pickup in San Francisco everything was set and ready to go. Nice people and a really nice (big) RV. During the trip we never encountered any problems with our RV, except for its thirst (V10 what did I expect). After the trip we dropped the RV off in Las Vegas without any problems. We even got a trip to the airport. So all and all we are really content with the service of Idea Merge and the product they delivered.
Dennis and Deb, 30 june 2010
We used IdeaMerge and the deal you guy's found us was awsesome, Just one word of warning to ALL people hiring motor homes. I specifically asked for a zero deductible insurance policy for any incident that ay occur. we had a small but very expensive problem that occurred. we got caught in a large rain storm outside el paso, and the wind screen cracked, we searchedhigh and low for any previously unseen cracks and could not find any, the crack simply came out from under the seal, when we approached El Monte abbout the problem, they agreed that they could not find any reason as to why the screen would just crack, too bad we will still just charge the $1000.00 deductible and the insurance will pay the rest. i explained that i took out a zero deductible policy and he laughed at me and, Impossible, we do not have such a policy. if that is what you want, you shhould have organised it in your home country. Moral of the story, completely ignore the online insurance and buy your own, it is much cheaper and is totally zero deductible and comprehensive. Thanks to IdeaMerge for all your efforts great job, but I will never use El Monte again.
S Team, 19 may 2010
We hired an El Monte RV (30 foot)through IdeaMerge and got a great deal that was running at the time of booking. I was very impressed by the service and assistance provided by both El Monte and IdeaMerge. It was stress free.
El Monte provided a free pick up and drop off shuttle service in Los Angeles, which helped a lot as the depot is not in close proximity of the airport or downtown Los Angeles.
Cate Scanlon, 17 may 2010
I found IdeaMerge via a websearch after I was having some trouble booking a one-way cross country trip (Boston to San Diego) on my own. I hadn't heard of the company but after checking out these reviews and some other web-searched, I decided to use IdeaMerge to book my trip and they were great. I got a much better quote through IdeaMerge than I had been finding on my own and the costs were as they described.
I rented a smaller RV through El Monte and the trip went really well. Having never been in an RV or driven anything that large before, I wasn't sure what to expect. El Monte gave me a very thorough tour and instruction of the vehicle and systems along with an instruction manual.
I have to say I was a bit overwhelmed at first but it really is a just a big truck and the systems were easy to use after I spent some time with the instruction manual. And, when I had to "empty the tanks", the instructions were super-simple and it wasn't at all gross!
IdeaMerge provided very detailed info and I had no problems at all with my booking and/or the info that El Monte had received from them.
The only draw-back of the trip was that the vehicle didn't have cruise-control (and it was supposed to) and I didn't realize this until after I'd already packed up the vehicle and driven 100 miles. So, if you want cruise-control and/or any other systems in particular, just be sure to check before you leave the site!
Overall, highly recommend IdeaMerge and El Monte!
Christopher Matthews, 17 may 2010
5 of us from the UK rented an A24 diesel RV from March - April. We picked it up from the depot just outside of New York (Tappan). The person at the Moturis office was very helpful, gave us loads of information/advice and briefed us on safety and procedures. There were a few small issues with the RV upon pick-up and he was excellent in dealing with them. The vehicle its self was in pristine condition, inside and out - very clean (as if it were new!). From then on in we had no further contact with Moturis until the drop-off day as there were no problems whatsoever.
When we dropped the vehicle off the person at the depot was very efficient and helpful and even arranged a taxi for us. In fact the only problem was that we were sad to see the RV go! I would recommend IdeaMerge & Moturis highly.
John the Guys April 2010, 16 may 2010
We were 4 guys who hired a RV from Roadbear through IdeaMerge, we found IdeaMerge very helpful with all our pre trip planning, the vehicle was brand new, we travelled from LA to NY in 15 days, following Route 66, we travelled 4009 miles in total. The Route 66 signage or lack off, along the way was hard to follow. We all put money into a travel card, controlled by one individual, this covered fuel & RV park hire, it worked very well. All RV parks were very clean and well run. The pick up at LAX & the drop off in New Jersey worked well, we used their bus transport each time, which was great. Fuel costs in total was $1342.42USD & RV park costs in total was $955.20USD.
John and Elly, 19 april 2010
We hired our 25foot RV through IdeaMerge from El Monte and were highly delighted with both the RV and the service received from El Monte it was so easy. Drove from San Francisco to Las Vegas via Yosemite - amazing trip!!! One slight word of warning though - we were unaware how far away the pick up point is in San Francisco and we declined El Monte's shuttle as they wanted to pick us up at 7am on the other side of the city. We decided to make our own way there in a taxi and it cost us $160.
IdeaMerge - you were great too finding us the best deal on the web - many thanks.
Pedro, 19 april 2010
We booked a 22feet motorhome, but due to availability problems, they gave us a 27 feet motorhome. In principle seemed to big to us for driving, but after one day, it was nice to have a bigger one. The trip was quite nice, and de APOLLO people was so kind.
Mario Wolcoff, 05 april 2010
es nuestra 4 ves que rentamos motor home en ideamerger, rentamos en los Angeles, y viajamos hasta san diego, y por arizona hasta las vegas, todos los motor home son muy buenos, excelente calidad su equipamiento, la atencion de la gente
muy recomendable es una muy buena experiencia, gracias por todo
Mario Cordoba Argentina
Adam, 20 march 2010
My girl friend and i flew from Canada to Las Vegas, Picked up our 25 foot motor home and from there drove to LA, San Diego, Calexico, in to Mexico to Mexicali, down to San Felipe Baja Mexico, back to the US and then traveled to the Grand Canyon and back into vegas in our 9 day trip. We put on just over 1700 miles and didnt have one problem from start to finish in both our bookings, and our motor home travel experience. Our Fuel mileage was what we expected and when we mention mexico they pointed us the right direction to go with the proper company. We are already in the planning with Idea Merge for our next trip coming up renting a Funmover 31' motor home this time to travel with our ATV's!
Robert Allan, 14 march 2010
We picked up the large RV from LA in which we hired
it for ten days.
The pick up process was much easier than I expected
as the vehicle was 32 feet in length so I was a
little concerned as to how to handle it correctly.
The pre delivery process was extremely helpful and
the vehicle was clean and well presented.
We travelled over 1200 miles down to the mexican
border, Yuma, Phoenix and back to LA. We enjoyed its
use and saw many things, but above all we met so
many fellow RV people that made our trip ever so
Perhaps the only negative aspect was the very low
mileage consumption where we averaged about 8 mpg.
which impacted heavily on the economics of the trip.
Except for this, highly recommended.
Richard McManus, 06 march 2010
We rented an RV from Campers World in San Marcos(San Diego). The rental pickup and prepickup information was accurate and quickly answered. They even stored our pick up truck for the month cost free! The service representative was quick, knowledgeable and courteous. We drove to El Centro where we set up camp at Rio Bend Golf and RV park. This was our first experience with RVing and the spaciousness of the unit and the comfortableness of the dual inflatable bed was a pleasure. There were a couple of flaws in the sewer connection which were easily remedied and paid for by Camper's World . The return of thet RV was smooth as clockwork and we used our 60 day membership at Camper's World to make some purchases with the Discount.
Jo Reavis, 06 march 2010
I was surfing the web to arrange a motor home vacation with our children and grandsons to the Grand Canyon. The more I read, the more concerned I became about all the possible problems. But I found so many encouraging reviews about IdeaMerge's organization and service, that I gained confidence. Upon submitting an application, I was disappointed to learn that we had to reserve the motor home for at least 7 days, but we could only manage a 4 day trip Sadly, I phoned IdeaMerge to see if they had any recommendations. Doug more than lived up to the company's reputation of going the extra mile....with a smile. He offered to search for dealers who would allow a 4 day trip to suit our needs and quickly emailed me the results. Unfortunately, my husband – grandpa, who was already weak from other ailments, developed further complications to the point that we had to cancel our plans. But I am highly recommending IdeaMerge to all our children and friends for whenever they plan to do a motor home trip for its outstanding service. Wishing the very best to IdeaMerge.
Sean Merry, 12 february 2010
We recently rented a motor home to drive across the Southern states. We were coming from a trip through South America and our friends were coming from Australia and Carolina. Despite this, the rental was an absolute breeze to organize and all our questions were answered quickly and thoroughly. We picked up our van from the wonderful Barbara at Moturis in Dallas and were fully briefed as this was our first RV experience. The trip was amazing and the service from everyone involved was spot on. Thanks for making it all so easy.
John Booker, 11 february 2010
Using Idea Merge saved a lot of time researching other websites and provided assurance in terms of the additional costs. A really good service.
Through Idea merge I booked an RV with Moturis (part of camping world.) Unfortunately the experience with Moturis was not so good. The RV was great but the charge for the extra miles was extremely expensive and we were fined $75 for having some grey water in tank (it was on the lowest bar) which I thought was excessive. Also the staff at Motouris were less than helpful and gave the impression of going through some sort of exam oppose to wishing me well on my holiday.
Had a great time driving round Vegas, Arizona, and California saw awesome sights and met amazing people. A fantastic place in the world!
Note from IdeaMerge: Our software prompts the user to enter the expected driving distance; it then determines the optimal pre-purchase mileage
package for the customer and indicates to the customer the cost that would upon the return occasion be paid by the customer for the expected miles
beyond the pre-purchased number of miles.
By the way [this is still IdeaMerge speaking], don't miss Joshua Tree National Park in California. It's like a whole other life bearing planet in there,
with its incredible variety of vegetation and rock formations! Otherworldly campgrounds as well!
Who needs warp drive when you can jet to LA, rent a motorhome, and drive to Joshua Tree while listening to U2 and The Doors?!?
sandyg, 31 january 2010
We loved the RV we rented. It was our first
trip in RV. It was very easy to drive and very comfortable. The pick up and drop off in La vegas was a piece of cake. We would have liked an instruction book but we did tape the instructions we were given and we were able to easily figure out everything else. It was an extremely postive experience and I would recommend Ideamerge.
Chris, 19 january 2010
Everything was great. Easy to rent and the RV was in perfect conditions.
Vilma Burneikiene, 19 january 2010
Many thanks for your excellent staff and a RV car. We had a 20 days trip with this car and we had no any technical or other problems on our 5000 miles trip. We explored ten states of the USA and enjoyed the trip very much. We love America, its people and nature. I will recommend this company for everybody. The company offered the best prices and excellent assistance plus various discounts for campgrounds. The RV was in excellent condition. Good luck for this company!
Best regards from Lithuania.
Dave Carol, 17 december 2009
We rented a Cheapa Campa through Ideamerge in Los Angeles and never having driven an RV before it was a bit daunting but we soon got the hang of it. The RV was great just what we wanted not too large but comfortable for the two of us, it made the trip. We visted Joshau Tree National Park were the RV really came into its own with semi wild camping, however it was cold and we did have to buy an extra blanket as the supplied bedding was not sufficient at 3500ft in December. We drove around 2000 miles and the RV being an automatic with cruise control was a pleasure to drive, we became quite attached to it in the short time we had it.
The only problem we had was when the cover on the air conditioning on the roof blew off, on ringing the office they were helpful and seemed more concered about us getting wet than damaging the vehicle if it rained, fortunately it didn't rain.
The pick up and drop off went smoothly with very friendly and helpful staff, though I would allow a couple of hours for this.
It was very refreshing to see a price that was the actual price you pay without all the hidden extras that seem to be all so common these days. Ideamerge were also considerably cheaper than other companys we looked at.
All told it was an excellent trip, I will be using Ideamerge again and would definitely recommend them.
chris whiteside, Kendal, UK, 09 december 2009
Pick up went smoothly after a relatively easy $25 taxi ride from the airport in Las Vegas. Very friendly, efficient and much quicker than expected although it was mid-week and we were the only ones picking up at the time. Everything we were shown was relevant. Difficult to take it all in at first and the instruction books could have been more user friendly. Camper was in excellent condition and spotless. Went for Cheapa and was expecting it to be a few years old but it was almost new and had less than 20k on clock. Drove well and I had no problem getting used to it. Covered 1000 miles in 6 days with no problem whatsoever.
Dropping off was again friendly and efficient. We had managed to crack the rooflight which we reported and there was a reasonable charge of $22. I expected it to be much more as that clearly didn't include fitting time. Nice not to be ripped off. We also noticed a chip in the windscreen just after we'd set off and I was anticipating a bit of an argument as to whose responsibility that was but they accepted my word for it without question.
Only one slight irritation - the USD1000 deposit from your credit card. A bit naughty for Apollo to charge a $20 admin fee for the privelege of holding on to your money and it took almost 2 weeks for the balance to be credited to my account although this is perhaps more an issue with the card company.
Overall, though, friendly, helpful, efficient, reliable, great value for money. Would use them again without hesitation
Jo Yeardley, 20 november 2009
IdeaMerge made our trip easy and hastle free. Being from the UK we had never had an 'RV experience', and when we picked it up we were very daunted about driving such a big vehicle. However, saying that we did manage to negotiate LA and Vegas relitavely trouble free. We would definately do it again given the chance and IdeaMerge would be the first port of call. Thanks for a fabulous memorable holiday
Dave Morgan, 19 november 2009
This was the first time booking thru Ideamerge and
everything went very smoothly. We've used other
companies before but will use Ideamerge in the future.
DC Bursell, 19 november 2009
This was our first experience with an RV rental and IDEAMERGE made it a stress free experience. We planned a cross country trip with a pick up in the west and a drop in the east. I only had a coulple months advance notice to plan the trip. Out of all the renal companies I contacted (which was several), IDEAMERGE was the only one that was able to take care of us. I simply made the request for dates and vehicle type and IDEAMERGE did all the work. We look forward to future vacations and rentals with IDEAMERGE.
Paul Y, 19 november 2009
Had an excellent week with a camper booked through you guys with Apollo in the US - both pick-up and drop-off were hassle-free and the vehicle was in amazing condition, virtually brand new. Support was fab, when we called on the weekend we spoke to someone straight away who sorted our minor issue out immediately. Thanks for a great holiday.
Luke , 17 october 2009
Ideamerge were great to book threw. Quick responses to questions and bookings made the process and big decisions easy. We ended up with a 34ft Road Bear RV. Some advice to those who end up with a massive vichele like this. Avoid going into big cities, invest in good maps or better GPS, prepare to pay big dollars for gas and know that it is not easy to find a place to park it.
ted cragg, 28 september 2009
In general our trip was a good one. We had a major disaster however, which might have been prevented by a few words from the staff at pick-up: a gust of wind blew the awning right off. In addition to having to pack and unpack the awning at every campsite, it cost us $1100, i.e.,a third of whole price tag. We were not advised to put away the awning when not present at the campsite, and not shown the spikes to affix support to the ground, which might have prevented the blowdown. Not everyone is a rookie but some of us are.The campers need a manual, not just a brief chat.
Saul Keshen, 18 september 2009
This was our first time with an RV, and we'll definitely do it again. Except for a problem with the fridge, the vehicle performed very well and was a pleasure to drive. We had a long drive from Las Vegas to Reno and it was nice to have cruise control for those long stretches of highway.
Alicia, 08 september 2009
Nosotros alquilamos en Moturis una Chalet y nos fué genial, en el viaje de 25 dias y 3400millas no tubimos ninguna averia ni problema con la caravana. Por mi parte lo más dificil era controlar el pie izquierdo por la falta de costumbre de un cambio automático, en cada cruce iba buscando el embrague y la palanca del cambio.
En el tramite tubimos alguna duda al tratarse de un importe tan elevado y alquilar por internet desde España nos daba un poco de miedo por lo que nos podiamos encentrar, pero la verdad és que ha sido una muy buena experiencia.
Asi que recomiendo viajar en una autocaravana por si lo que se desea es un viaje largo y sin un rumbo muy claro como el nuestro. El objetivo de nuestro viaje fué cruzar los EEUU desde San Francisco a Nueva York, siguiendo en parte la famosa Ruta 66 y pasando por Los Angeles, las Vegas,el Cañon del Colorado y Monument Valley, pero con una ruta no muy clara por lo que muchas noches nos quedamos donde oscurecia en la misma calle sin más previsión que por la mañana continuar conduciendo, así que la opción de la autocaravana fué más que acertada
Aude and Arnaud, 03 september 2009
We were looking for an RV rental for 10 days in the high season on the West coast of USA. But it was not available or too expensive. Finally we found a very good price with Ideamerge and they help us to find the best way for our round trip.
It was our first RV trip with no experience at all but Ideamerge was so helpful that it was great!
Mary and John, 27 august 2009
We booked our Apollo Cheapa Campa through IdeaMerge. It was easier and the same price or cheaper than booking directly through Apollo. I particularly liked the fact that I knew exactly what the total upfront cost was and how much I had to pay on pick up so there were no surprises. I also received prompt replies from IdeaMerge while it took a couple of weeks for Apollo to get back to me about booking. The guys at the San Francisco Apollo depot (which is actually in San Leandro) were great to deal with and both the pick up and drop off were easy. It took a couple of hours when we dropped it off because everything had to be checked and there were lots of other people picking up. Something to factor in if you have other plans the same day. I would be happy to use IdeaMerge and Apollo again.
carol and jim, 26 august 2009
We rented C22 Jamboree from Los Angeles depot it was the first time we had driven an RV so it was a bit daunting especially as we are from UK and not used to driving on right,everything was explained to us and girls in depot were very helpful,however the actual rental process was very drawn out it took over 2hours to get us mobile we already had filled in the form on line but still had to do it again at the depot so it seems pointless doing it on line.I think on the whole it was great value for money and would not hesitate to use Idea Merge again our RV was immaculate but the radio did not work the TV only picked up spanish channels and the stat nav kept losing the signal very frustating in Los Angeles.We travelled 2200 miles in total through California to Arizona Nevada and back to LA.
Nicole Cook, 25 august 2009
We had been looking for an RV rental for months when we stumbled upon Idea Merge. We tried private parties, the yellow pages, and several online sites as well. No one was able to beat Idea Merge's prices, and their service was so much better than any other place we had dealt with that it was like winning the jackpot. Super nice people and a great company to do business with. They saved us over $1K and we've since referred them to friends who have saved even more. Thanks, Idea Merge!
Jordan Thomas, 25 august 2009
We needed to rent an RV for a week. When we looked around IDEAMERGE had absolutely the lowest prices. They were even lower than people on craiglist renting their personal rvs out. When we picked up our RV in Oakland the service staff was alittle scattered. Evidently they had only opened that branch a few weeks earlier and so things were a little chaotic. The RV we got was in fantastic condition which made up for the unorganized service. Overall, I would recommend IDEAMERGE.
Val Hywel Thomas, 25 august 2009
Rented a Motorhome for the whole of June 2009 from Roadbear having booked with Ideamerge. The booking arrangements and the rental were all very staright forward and efficient. We picked up the RV at Las Vegas and having visited Zion, Bryce, Capitol Reef Yellowstone and Rocky Mountain National Parks, returned it to Denver.
The only complaint was that only one comforter was included, even though we asked at the Roadbear depot on pick-up, so that there was no choice but to share the fixed bed and that comforter was the very minimum size and lightest one ever made. Given that the majority of the trip was at 8,000 ft or more and that morning temperatures were only just above freezing (Bryce - 33 degrees, Yellowstaon - 37 degrees) this was completely inadequate even given the efficient furnace on board.
Martin Leeuwis, 25 august 2009
We have rented a RV for 16 days out of San Francisco. Upon arrival we received an upgrade to a larger on (31 feet) and reception at Moturus was smooth. No problems during trip, only on last day a car hit the RV while it was parked. Total damage $700 and that means I had to pay it. The car that created the damage left no message....
Nevertheless a very enjoyable holiday.
xavier, Sophie and 3 children, 25 august 2009
We have rented a RV from NY to SF from june 27th till July 18th, 2009. Everyting was Ok except the overmiles to pay at arrival. too expensive. I believe as well that generator should be included in the price and no over-payment should be aske for that (even if it's low it's not normal...) Whay not to charge the use of shower or toilets ?
The rest was great and we had no pb with the RV. America is a beautifull country and we appreciate very much the kindness of all US guys we met, including the Ideamerge team. Pick-up and return of RV was quite and professionnal. Tanks to NY and SF ideamerge team
Samantha, Ioan and Mared, 25 august 2009
We rented a Ford 'Chateau' from Ideamerge back in June 2009. We picked it up in Churchville,NY and dropped it off in Tapan, NY 6night later. All in all we found the service great. Ioan found the vehicle easy to drive and it was very spacious for just the three of us.
The only down side was that the waste pipe was hidden...and we couldent find it, therefore where unable to empty the tank. Lucky for us, each campsite we stayed at had a toilet, shower etc so we did not have to use the facilities much. But it could have been a problem if we were staying in secluded areas. Otherwise everything went to plan,and we would definitley use ideamerge again. Unfortuanetly the weather wasnt very kind to us either but as a plus we did travel more than expected.
Thank you for a great trip, I would recommend you to friends.
Anne and Phil , Bristol, 06 july 2009
We rented a Chepacamper from Apollo through Ideamerge.A Chepacamper means that is over 5 years old so the cost is alot less and we would recommend it as we had no problems with it and it was perfectly clean inside.We got a taxi to the Las Vegas depot which didn't take long from our strip hotel and the hand over was very efficent.We visited Zion, Bryce, Capitol reef, Arches,Monument valley, Grand Canyon and Route 66 and it was fantastic.We did alot more miles than we first thought and they cost more if you pay after ,so our advise would be to over estimate the miles you think you will do and pre pay.Would recommend Ideamerge, great holiday.
Michael Robin, 29 june 2009
We found this service fantastic. The booking systems were easy to use, and the best rates around. We collected a great RV in Los Vegas, we were picked up by an efficient shuttle service that took us to the depot. The RV was ready for us and the hand over and instructions were thorough and extremely useful. The RV performed without fault during our 8 day tour ending in San Francisco. The staff at both ends were helpful and easy to get along with. A great holiday, thank you very much.
Jill and Ivan Krolick, 24 june 2009
We rented a C-22 Jamboree rv from Apollo in Las Vegas, and returned it to San Francisco 3 weeks and 1,600 miles later, having visited Zion NP, Red, Bryce, Capitol Reef canyons, Monument Valley, Grand Canyon Route 66, and Yosemite NP. The van performed well, and was very comfortable. We're used to motor caravans, but driving an automatic, left handed, on the wrong side of the road, through some of the most impressive scenery in the world was an adventure we will long remember.
Rob Futter, 15 june 2009
Well, there were six of us Brits riding Harley Davidsons across California and we used a Road Bear RV as our admin vehicle. It was perfect. At a very reasonable hire cost and reasonable fuel costs (compared to the UK anyway!!) we clocked up some 1900 miles and saw some amazing scenery on our adventure. The Roadbear gang in The Agoura Hills were great. Their service was impeccable with a shuttle from our hotel in LA to the Hire location and back again on completion some 18 days later. The RV was immaculate and handover was simple with a full explanation of how everything worked. The vehicle itself was easy to drive with full mod cons and coped with the roads (PCH and the route down through Yosemite particularly) admirably. I would heartily recommend Roadbear RV Company to anyone thinking of touring the States with a view to really seeing a few things of interest and not just staying in crumby hotels/motels. An RV is just different and put a completely unique spin on our trip. Well done Roadbear!!
Pim Revet, 11 june 2009
First time we rent a RV. We did it with internet. Exiting to do and after that we checked double if everything was alright.
When we arrived at L.A. we took a taxi to Apollo (rental company). I know in what knight of street the are located. Near the airport and not whit an entrance as like with big companys. So don't be afraid of that.
We get a good explanation of all de things in en out de RV. Our camper was perhapes 3 a 4 years old and drove about 90.000 miles. For us it was good enough. We used to new en luxery cars en things and with this RV where glad for the 2 weeks we have to stay with it.
Inside the RV it was nice, clean, not new to see (somthing was already damaeged before depart), but good enough. In stat of booking whit sleeping-bags etc., chairs and table for outside, the said to use that it was in the bookingprice we said it was'nt. But we get it for free.
On the way the 22 feet RV drove nice en comfortable. It used 1 liter on 4,6 kilometer (like 1 liter on 3 miles).
The staf by Appolo where very nice. And something what was important for us to make the dessision to book by Appolo (with Ideamerge) was the nice price/pakkage deal. We've done this this year for our sons and we want something to do (back) in time of creditcrisis for USA.
After all, where not dissapointed at all in Appolo, ideamerge and in the idea that we dit it in spring for just 14 days. We've seen a lot between L.A. San Francisco en Las Vegas.
Sory for my Enlish, I'm Dutch and have not much time to write this.
Dannie Cho, 10 june 2009
Booked a RV through Ideamerge from Moturist in Salt Lake City. Initially, we had problems finding where the depot was. We had the address, but were traveling without a GPS, so it was down to atlases and street maps to find our way. It would have been nice if the name was updated correctly as Camping World.
However, once we received found the place, everything else was a breeze. Ideamerge really lived up to its promise of letting us know all the costs upfront, which ws extremely useful for travelers on a budget like us.
I also have to add that with everything already added in and explained to us by Ideamerge, I really felt that the job that the Camping World staff was made so much easier, as compared to his earlier customer.
My wife and I have posted articles on our experience wit the RV on our blog. Feel free to check it out for additional comments and pictures.
Just use the search function and look for 'RV' --> http://danyilin.blogspot.com/
Nicola Duncan, 22 april 2009
We rented an RV from Road Bear for 5 weeks, picking up in San Francisco and dropping off in Los Angeles. We had to return to San Francisco for repairs when the heating stopped working, but the San Francisco staff were very accommodating and helpful. We were very happy with the RV itself and with the service both from Road Bear and Ideamerge.
mauget, 16 april 2009
I've rented a RV Moturis 25 for 3 weeks in March 2009 and I'm really happy of this choice. We have travelled from San Francisco to LA with all the great national park (Sequoia, death Valley, Zion, Joshua Tree, Grand Canyon and monument Valley)about 3600 miles. This RV is very confortable for 4 people and we had great time with it. The staff in LA is very helpfull and I higly recommend this rental.
Lorne and Sandra Logan, 05 april 2009
We rented a 25 ft. Winnebago from Moturis, Orlando. The pickup and drop-off were seamless. Andy, at the Camper World depot was very helpful and pleasant. However, the personal kit (bedding, kitchen supplies) was skimpy - one thin blanket for freezing temps; can opener also broke on first use, etc. Did not compare well to the Las Vegas personal kit.
Another problem: We found out the hard way that Florida law requires a screw-in sewer connection. Eventually bought one, but try doing that on a Sunday on Big Pine Key. If Moturis will not supply same, it should at least alert people at pick-up.
The Rv worked just fine and was quite comfortable.
Overall, we had a great trip at a very reasonable cost. We will not hesitate to rent from Moturis again.
Lorne and Sandra, Halifax, Nova Scotia
Damon Emma Amess, 08 march 2009
We travelled West coast usa in a 30ft rig,The guy giving us the walk around was good and informative and the rv itself was adequate for the 6 of us.It was surpisingly good on fuel too if we drove it at 55mph ..No real waiting time at pick up or drop off either -which was good.I would recommend this company to anyone and would definetely use them again
Fiona Grantham, 08 march 2009
my partner and I are RV novices so it was daunting to be stepping onto a 29 foot rig! The staff we encountered at the start and end of the trip were really lovely and helpful, no problems at all. the free shuttle to the airport was also a bonus as we're on a tight budget. The instructional video we watched was ok but didn't really prepare us as much as a personal walk around tour of the rig would have done. the video was pretty old and wasn't specific to our rental anyway so thats our only complaint. Once on the road the vehicle itself was extremely comfortable, reliable and fun to spend 2 weeks in. Good impression all round and we would certainly recommend to a friend.
Petr, 08 march 2009
Well I had borrowed an RV at the Moturis in the NYC and returned three weeks later in LA. Everything was fine with the car and the service, just one thing. An enormous consumption of fuel. On the moturis page they say that it does about 10-12 mpg but the best we could get out of it was 8.5 mpg at a very low pace. So the expences for the trip got much higher because of that.
Note from IdeaMerge: The prevailing winds in the USA blow from the West Coast to the East Coast. As such, a one-way intinerary in the opposite direction
entails a lower than average fuel economy. Moreover, winter travel (as was the case with this rental) entails lower than average fuel economy.
To learn precisely why, please see About.com.
Stephen Hawkins, 24 january 2009
We rented a 25ft class C RV for almost 4 weeks to take us up and down the golden state. We found the RV to have ample space for the three of us(all over 6ft!). Driving the RV was a breeze, dealing well with the tricky roads of the north and comfortably cruising through the south. The service at both depots(san fran & las vegas) was excellent. The RV came with a bbq, enough toilet chemicals for the whole trip, flashlight, maps and a directory. All the facilities worked easily and there was plenty of storage space. I recommend this type of travel to everyone - a unique experience to travel quickly with oodles of comfort.
Shelley and Craig Christie, 13 december 2008
We hired our RV for 10days and drove around Arizona and New Mexico and it was great. The RV company Road Bear were very helpful and friendly. The RV itself was great for us. We had no mechanical issues and no other issues. It drove really well and it was clean. I would recommend using this company if you would like to hire a campervan. They also provided maps and books for us which we thought was a great help for us as it was our first time in the states. As we are Australians who love to travel we think this is a great way to travel.
Gary Christine Foreman, 13 december 2008
We rented a 31ft Moturis RV for 3 months for our family of 7. We booked through IDEAMERGE and they were absolutely excellent. Their effeciency and communication made us confident to book and pay upfront for 3 months.
We picked up the RV from Moturis in LA. They went over everything quite thoroughly but we were missing a couple of things (which we didn't realise until the first night), and the toilet door was a dodgy and our 9yr old son got 'locked' in the toilet, ie: toilet locked had jammed up. When we phoned Moturis,to try and arrange a locksmith, or some sort of help, the number they had printed on their documentation was incorrect. Needless to say after 1.5 hrs we just had to force the door open, and return the next day.
When we did return they were very good about replacing the lock, and providing us with some extra sheets, fixing blinds etc. So although we'd wasted half a day, on our first day, it wasn't too much of a problem. However, the lock they put in was a 'push-button' lock from the inside and it didn't take long for it to have been accidentally locked with no-one in it, and no key to unlock it! So, day 2 we're back again, except this time it was a Sunday, and they weren't open. To their credit, they did have their hours written down and I hadn't read it. So let's just say, they are a 9-5, 6 day a week company, and as fate would have it, you never have a problem during these hours. So, back again on day 3 to try and obtain a key - not an easy task. The employee their was off-handish on the brink of rude, firstly never even acknowledged my presence, argued with me, that a toilet door would not have a key etc etc. We just wanted to get on with our holiday! Of course, they had a key, and after waiting almost an hour from the time we arrived, we were finally on our way.
After that initial 3 day dilemma, our problems were very little. Certainly the motorhomes are made a bit on the 'cheap side', but mechanically there wasn't an issue at all, even in the cold weather. The only thing to watch for, is, that even though it was a v10, when you got a strong head wind it struggled to do 60miles an hr, and of course you use a lot more gas. Nothing you can do about it, but it's just info to take into account in your planning. On the positive side, when you don't have those winds, it can really motor along.
Just some thoughts:
*to save on the gas (and electricity is included in campsite fees), use an electric non-stick frypan, and electric heater in the winter months.
*unless your 'fee camping' don't travel with a tank full of water, it's heavy, and will cost you more in gas
*gps is a must! Don't rent it, cheap enough to buy
*we found buying necessities like crockery, cutlery, duvets (from Walmart) was cheaper than renting because there's 7 of us and the 'kits' are always rented on a per person basis
*check reviews on www.rvparkreviews.com, they are worth their weight in gold (KOA parks not what they make out to be)
*cheap $20 mobile phone to book ahead if you need to
In summary: we would absolutely recommend to anyone a holiday in a RV. It was value for money, a great experience, and generally the campsites were fully equipped and very pleasant.
IDEAMERGE were excellent, and always answered my questions, and certainly were the most competitive.
Although we had an inital hiccup with Moturis, I would use them again. The pick was great, the drop off was easy, and they even provided a free shuttle back to the hotel.
Don't regret it a bit!
If you have any questions, please feel free to email us.
Gary & Christine Foreman
Auckland, New Zealand
steve, 13 december 2008
Camper van great. Issues were with service - I had to pay for satnav twice once to ideamerge and once to the pick up location. No body has addressed this issue which is disappointing.
Vans are a great way to see the US and I would recommend.
Note from IdeaMerge: All IdeaMerge quotes include not only the costs to be paid upfront to IdeaMerge but also the portions, if any, which must per the vendor's policy be paid directly to the
vendor upon the pick-up occasion. In other words, all IdeaMerge quotes communicate the true total cost. Hence the total quoted by IdeaMerge to this client included the cost of the
GPS rental but noted clearly that the cost of that particular line item would not be charged by IdeaMerge (i.e. up front) but rather would be charged directly by the vendor upon the pick-up occasion.
Phil Houweling, 13 december 2008
We rented a 29 foot RV from L.A and spent 3 months driving through the US and Canada. It really was ideal for our family and it became our little home on wheels by the time we dropped it off in New York. We had clocked up a total of 7686 miles, just 14 miles short of our allowance before we needed to pay extra (we thought this was quite amazing because we didn’t calculate our miles beforehand). The trip was fantastic. We spent a good amount of time in the National parks (Grand Canyon, Zion and Yosemite). This was the only R.V parks that we booked before we left. We then drove up along the Oregon coastline, past all the giant redwoods. From there we made it up to Vancouver and then across the Rockies. We then drove across to Ontario (Niagara falls) before heading south to Washington D.C and New York. We really enjoyed the flexibility of the R.V. The service of Motouris was very good. We only had one problem – a flat tyre. The repairman was out within 30 minutes and while he fixed it, my wife fixed dinner. Motouris happily refunded the expenses incurred for replacing the tyre. We were very happy with Matt (manager from New York). Nothing was too much for him and he happily covered some of the extra costs that we would have incurred. The motorhome was very clean when we picked it up and apart from a few maintenance issues it was fantastic. Overall we were very happy with the company and will most certainly recommend them to other potential customers.
Marco Mueller, 12 november 2008
We rented a Chalet 25 foot RV from Moturis in Los Angeles for 16 days and dropped it off there. Ew booked the deal through IdeaMerge which offered the best price/service ratio.
At Moturis L.A. the people were very nice and handling of the paperwork quick and easy. The Vehicle was in very good condition. Blankets, dishes Camping Chairs were in good condition too but cost additional.
Traveling through Las Vegas, Bryce Canyon, Monument Valley, San Diego, Ensenada-Mexico, San Felipe-Mexico and back to LA. No problems at all with the Vehicle and drop off in LA was easy and hassle free.
What bothered us were the prices that the RV Parks charged us. We expected not to pay more than $25 per day but ended up to pay between $36 and $55 per day. In Las Vegas we preferred to stay 3 days in a 4-Star Hotel, which was cheaper than the RV-Park. In San Felipe-Mexico an RV is definitely better than stay in a Hotel, just because of cleanlyness, however it's not cheap there either, we paid $80 bucks for 3 days. The gas consumption is remarkable with 30 Liters per 100km
sophie from Paris, 22 october 2008
we rented a 28" RV El MOnte for 18 days last august to visit the west national parks in USA.
We are a family of 6 people and we recomend to rent an RV which is very usefull, but not an "El Monte RV".
The vehicule was dirty(we found used underwear...), the shower was broken,always gaz smelling inside, the kitchen set & sheets & blankets not included, no sun canopy...The worst thing was we had a breakdown on the highway on second day: the emergency center did not reply and we could not use the RV for 1 whole day!Drop off in San Francisco was better than pick up in Las Vegas.
We travelled with 2 other families so we could compare!I really recommend you to rent a "roadbear rv" from IdeaMerge, a very good value for money!
steve W, 28 september 2008
We rented a HUGE RV from "EL MONTE" through Ideamerge starting near Vancouver and heading south to San Francisco. Washington, Portland and California werew all quite magnificent, as was the RV itself and the people and places met along the way. We did it easily in one week but having 3 weeks would have been better!
We are Europeans and were happy paying a lost of cash for such the luxury of driving such a big RV and the resulting experience. Our only critisism (and a big opportunity for the owners) is we were willing to pay more for a fully kitted out RV - with the sort of gear I'd expect anyone would want to take on a camping trip and use - such as better utensil, a table, a lamp etc not to mention fishing rod, canoe, bike, inflatable etc. The lack of "toys" was not critical but could make a big difference to a longer trip. As it was we bought a whole lot of stuff in WALMART...
Other than that - just great!
David McDonnell, 23 september 2008
Me and my friends decided to do a tour from chicago to LA. A total of 3400miles. We rented our RV from motouris as they offered a combination of excellent service and excellent price. The RV itself was spot on, no problems at all. Very comfortable and it had no problems with demanding roads in colorado or high temperatures in vegas. An excellent machine. The pickup and drop off locations were placed well and each station boasted a team of extremely professional and friendly staff.
Motouris was an excellent company to deal with and I look forward to many more years of RV rental.
Neil McGill, 19 august 2008
We very much enjoyed our exploration of north western USA National Parks and western Canada.
A highlight was meeting up with many friendly and helpful Americans especially in RV Parks. We were in the thick wildfire smoke at Lewiston CA when the President and California Governor flew into Redding on July 17 to conduct a helicopter inspection of the fires, and next day we passed by a field full of huge helicopters and armed forces personnel and we assumed that this turn out had something to do with the Presidents visit.
Our thanks to you for the very friendly way you set out the terms and conditions of our agreement with Road Bear. The 27 ft motorhome was very comfortable and Road Bear good to deal with, especially at San Francisco drop off where they treated us very fairly and courteously. We appreciated the free shuttle back to SFO International.
We covered 6706 miles in 59 days and the big Ford V10 with the auto transmission was a dream to drive. We went from sea level to 12183 ft which is as high as one can drive on a main road in the USA and the engine fuel consumption averaged 8.53 miles per gallon which I thought was very good for such a heavy rig.
We had our share of fixit jobs in the RV and purhased a few low cost hand tools to do the work, which Road Bear had no hesitation in reimbursing. I suggested to them that there should be a small tool kit included with the RV. Only two things bugged us about the RV, one being the plastic sheeting stuck over the carpet, the second being the very sweaty driver/passenger seats of artificial leather. We suggested to Road Bear that they either replace the carpet with vinyl or include a small vacuum cleaner and get rid of the plastic sheeting which was forever getting tangled in sandals or socks, and looked awful untidy, especially toward the end of the journey. Early on we purchased two chamois leather car seat covers and this helped a lot to overcome the back and backside sweating problem.
Three tips for other travellers. First, don't leave home without a GPS navigator. Our unit saved so much stress and time. Our notebook PC had Google Maps and Google Earth loaded in and Road Bear supplied a good RV Park directory. In combination we were able to find RV Parks at our next stop, look down on them from Google Earth to make sure they were not close by a busy road or railroad, or if they were close by a river or lake, and key in the earth coordinates on our GPS and never get lost. We found that a lot of addresses provided by RV Parks were incorrect or not recognized by the GPS, but earth coordinates were always safe, providing the exact figures are entered which ensured that the rig did not wind up outside a private home in say residential Medford CA when we were supposed to be around 25 miles north.
Second if anyone in Aspen CO advises it is OK to take a 98 inch wide RV over Independence Pass to Twin Lakes ignore the advice. In our opinion that busy road is far too narrow for big rigs and the RHS drop offs are sheer for hundreds of feet in places. Maybe departing Aspen around 6am would have been OK with lower traffic volumes, but many sections of that road are one way, and we were lucky to meet several dump trucks, going too fast, in the few wide parts of the road. When we got to the top and saw the row of toilets my wife remarked "I know why they put those up here."
Third, the coast road from Fort Bragg to San Francisco has splendid scenery but is very narrow and therefore requires a lot of concentration and patience to drive. Fortunately traffic volumes are low and trucks few and far between. Don't choose a weekend to drive the last 50 miles into San Francisco because you are likely to meet hundreds of city dwellers out for a Sunday drive and generally going too fast for the conditions. I found it impossible in many parts of that road to drive without being over the centre line and just slowed to crawl pace in many places. I allowed heaps of time for the daily journey and was always prepared to stop overnight earlier than planned.
In summary a very good holiday.
Chris Jones, 10 august 2008
Booked a 32'RV through Ideamerge and Moturis in Sna Francisco. Absolutely flawless on all levels. This is the 3rd time I have rented an RV and this was the easiest - when I do again it will be through Idea Merge and Moturis.
Angela Lynam, 05 august 2008
Booked Ideamerge on line from Ireland and rented 31ft RV from New york. All Tranactions both on arrival and return were very professionally carried out. The RV was almost new and spotless.There were no hidden extras on return and we were transported to the train station by ideamerge when we returned our rv. All in all a very enjoyable
Anne-Marie and Miles Greenway, Victoria, Australia, 21 july 2008
Well, we left it a bit late to book a motorhome, but Ideamerge were great. The RV was booked whilst I was in the Cook Islands and Miles was in Australia, and he did the booking whilst I did the paying! No problem for them though...!
When we picked it up it looked HUGE, but we soon got on with it very well. We took it all over the USA in a month - LA to Utah, South Dakota and down to Miami, then back up to Pennsylvania. I think we did about 17 states in total. It was very good to us. The staff were excellent, especially in New York where we returned it, and our only qualms would be the hard matress (same as previous messages on here!), and the fact that the electrical appliances didn't reach the sockets! A kettle would have been cool too, but apparently they don't use them in the US that much.
Thanks, Ideamerge, for a G R E A T T R I P.
Anne-Cri and Didier, 13 july 2008
We booked a RV with IdeaMerge for 12 days ( Las Vegas to Las Vegas )
we saw Bryce- Capitol Reef - Monument valley - Grand Canyon, we
had a 24 feets and were traveling with our 4 kids. It was PERFECT. It
is easy, convenient, the RV was nice ( Road Bear) I recommend to use
a RV to visit the big National Parks in the West, the campground are
fantastic ant the RV is adequate. We'll do it again ... with IdeaMerge
and we recommend your company to our friends. Thank you.
Lucy and Alex, 23 june 2008
We booked a 25ft RV from Ideamerge Motoris and had the best time travelling from the west coast to the east coast of the USA. We are british and thought this was the perfect way to see as much of America as possible.
The service we had in picking up from the San Francisco office and dropping off at the New York office was fantastic with the staff being really friendly and helpful. We also had a great deal by booking in advance.
We would highly recommend booking with them.
Rikus Tiny Terveer, 22 june 2008
May 12 - 27 2008
You’re always a bit uncertain about the outcome when booking a holiday yourself by internet. In the case of IdeaMerge there’s no need for that. Everything from the first contact up to the final delivery of your camper works just fine. Clear conditions, fast and kind responses (Doug Bredesen; does that man ever sleep?) to questions, kindly treatment whether it is by email or at pickup and delivery points and a very good camper! All that for a very reasonable (if not the best) price. We picked up a Winnebago Chalet in Las Vegas (sleeping capacity 4-6 persons, so certainly enough for the both of us) an drove it to Chicago. This camper is quite easy and comfortable to drive. It’s V10 engine supplies enough (and to spare) power to tame the more steeper roads we drove at, considered its measures , a reasonable fuel consumption rate . It is more than well equipped; everything you need is available and in good working condition. The camper certainly was not older as promised. For us a camper proved again to be the ideal way to explore foreign countries and the US is prepared for it; it’s easy to find campgrounds with specific facilities for them. We mostly used the KOA campgrounds and were very satisfied about them (a KOA coupon was included with the camper; good choice) . IdeaMerge offers more or less worldwide rentals and in case of future trips we certainly will use them again!
Lorne Logan, Nova Scotia, Canada, 11 june 2008
My wife and I rented a 22-foot Winnebago Chalet from Motoris, Las Vegas depot. We toured southern California and Arizona for 2 weeks. The Motoris staff were great to deal with and the price was very reasonable. I did damage the step pulling out of a service station and was prepared to pay about $200 for a replacement. I was delighted to hear the staff person say that it could be repaired for a cost of $50. I highly recommend Motoris and the Las Vegas staff.
Doug Bredesen at Ideamerge was also very professional, patient and helpful. All arrangements were made on the website and we were absolutely delighted with how smoothly everything went.
Rainer Menzel, 29 may 2008
We toured around Kalifornia about 2000 Miles in March/April 08 - Roundtrip S.F. - L.A. - San Diego - Las Vegas & back. Everything includig the bookingprocess via internet worked very fine. Airporthotel pickup, Car pickup at Motúris and so on. Absolutly no Problems with the car Ford E22 - big enough for two Adults - maybe up to two children should be no problem. The Car took about 22 Litres for 100km - fuel 70US/c per Litre. Spring is a great time for Kalifornia! Placing the car at the best spots at the beach / desert - wonderful sunsets - from 20 days of our journey we had only about 8 nights on campinggrounds! We can only recommend doing it with IdeaMERGE/Moturis.
For further Questions your Mail is welcome
Akira Hachiya, 22 may 2008
Our family actually enjoyed the trip from Las Vegas to Denver using a motorhome. We visited Grand Canyon, Bryce Canyon, Monument Valley, Arches etc. That was a second opportunity to visit there for us except for my younger daughter. We visited there again because we wanted to share the good memories with her before we go back to Japan. That was more than I had expected. I felt a little bit scared when I stated to drive a motorhome but I got accustomed to the width and the size within the first day.
Unfortunately I had not understood the way to supply the water to a motorhome at the park. In addition, nobody took a call when I called the Denver office to ask a question. Before I lent a motorhome, I actually got an instruction by watching a DVD. But I think it was not enough for customers to understand. So I recommend that you had better instruct directly so that consumer understand very well.
didier from France -, 21 may 2008
We have token the 27" in Road Bear Los Angeles ( Malibu). All very good, the personal of Road Bear in very profesional and cool, it's a pleasure.
The RV was clean, just a little problem ( 35 liter gazoline in 100 km ).wahoo!!
L.A, Las Vegas, Monument Valley, Grand Canyon, no problem with a recent RV.
For the organisation, all ok from France with you, all was ready on our arrival. For all the French, go there without problem, Ideamerge is pro.
Derval O'Neill, 28 january 2008
Hi there, found dealing with IdeaMerge was a pleasure - no issues at all. We expected the same when we arrived at Roadbear, Agoura Hills, but we did not find the staff particularly friendly either at the pick up stage or the drop off. At drop off, we just knew they would deduct some of our deposit eventhough the RV was in top condition when we returned it. Like one of your other customers, we too were charged for damage to the awning ($175), which to be honest you would have needed a magnifying glass to see. During the trip, the RV was basic but functional and we had no technical issues, bar a leaking kitchen sink. It could have been cleaned better before we picked it up. The driving area had not been cleaned and the blinds in the bed room were stained. Next time, we would go for a slightly higher grade RV and a bit more friendly and welcoming customer service, even if it meant paying more.
Jon Lee, 08 january 2008
We picked up a 26ft Motorhome from the New Jersey office and drove 4200 miles over 3 weeks across the LA office. We were a little daunted by the size as it was only two of us, and we had been upgraded to the bigger size. However we quickly got used to it and once we did had a brilliant time. The insides were well furnished and very comfortable and I would definately recommend Roadbear and Ideamerge. The transactions were all very smooth. We had a few minor gripes however. We (accidentally) weren't given the key needed to get in the side door. This was the biggest problem as it meant we had to go in and out of the front cab when we first came back, we could then open it from the inside and use it until we next left the van. Our water/waste tank metres were both broken which meant they showed full all the time. Wasn't a huge issue but a bit annoying. Other than that everything was excellent and we had a great time! Staff were very friendly and we had no extras to pay!
Linda - Bristol UK, 25 november 2007
We picked up the camper in Denver and dropped it off in San Francisco having covered 2500 miles in 4 weeks. RoadBear staff were extremely helpful at both locations and in particular their pick up and drop off service from local hotels contributed greatly to making the whole process easy and relaxed.
The camper was very clean and well appointed. We were particularly impressed with the quality of the appliances: shower, microwave, fridge/freezer. Staff at the San Francisco drop off location were very professional and efficient in checking the van back in and appreciative of our efforts in cleaning the van thoroughly. This contrasts with an experience in Germany where they were extremely aggressive and unpleasant.
If I had to find any complaints it would be that the bedding was inadequate for the time of the year that we had rented the camper - October. We had to buy a thicker duvet. Also the brakes were a bit unnerving on downward mountain roads. After a long period of downhill they overheated and started shuddering alarmingly. We learnt to stop every few miles and let them cool down - but would have appreciated a short instruction on how to deal with this as mountains are fairly common in Colarado and California.
We also agree with other travellers that the option of a CDW would have been much appreciated.
However, these were small points. We wouldn't hesitate to use RoadBear again and extend our thanks to their very professional staff for their contribution in making our holiday so enjoyable.
Geoffrey, 24 november 2007
The staff at the pickup (agoura hills) were very efficient and thorough, and the vehicle was in good shape, tho one folding chair was not functional. Check these carefully if you get them.
Also, I apparently crunched the rolled up awning into a tree and had a $175 ouch payment at the end for a new roller. Be careful. Or get the extra insurance.
Sean - London, 15 november 2007
When we first picked up the RV we were all in shock at the size of it!
We had an 8 birth between the 4 of us (no kids) and had plenty of
room to splash around in! The comfort of the RV exceeded our
expectations and were all like kids on a new camping holliday! It
didn't take long to get used to the size when driving and found that it
could pretty much handle everything we had to offer it! The pick-up
and drop-off sites were easy to find and the staff at both centres were
more than helpful. As for the Californian countryside... wow... I think
we'll be seeing more of that in the coming years.
ronnie and seija middleton, 21 october 2007
we had a great trip we also had my wife sister with us the road star was great also no problems at all it took the large hill with ease the slideout was the best and so simple to do we hope to do it again some day, seija and me plan to do the camper thing for one year after i retire in2010, can you send info on your camper for sale,new and used thanks happy campers from finland
ESTHER BOWNESS, 13 september 2007
We picked up the 32 foot RV in Oakland a day later than we had planned. This was due to the previous person leaving the RV in LA as apposed to San Francisco. But the guys at Ideal Merge were very appologetic and helpful and sorted out accommodation for us back in SF for the night. When we finally got the RV the following day it was immaculate. Many thanks to all the people who worked hard to get the vehicle ready on time that following day.
We covered about 1000 miles in nine days and were very impressed woth the Californian area. The kids thought Yosemite National Park was fantastic and if we had had longer we could have stayed there for the week.
This was the first time we have done an RV holiday, but were very happy with the whole experience and will probably be doing it again in the future.
Doug Bredesen was the person who helped us book and enjoy my husbands 40th birthday in style, a great big thank you to you Doug!!!!! we have made a lot of memories.
Conan Doyle, 14 august 2007
We picked up our 23-foot motor home in LA in early June, and kept it for six weeks. During that time we clocked up 7,600 miles before handing back the vehicle in new Jersey in late July.
Overall I would rate the experience very highly. Our holiday was marvellous, and we would not hesitate to use Road Bear again. I have a few minor complaints that I'll list here: 1) The shower really was not viable, the pressure was so low as to be non-existent, whether using mains or tank. We didn't mind and used the campsite facilities, but it's worth pointing out. 2) The side door of the vehicle didn't have a good seal, with the result that travelling was extremely noisy (those in the driver's cab had to raise their voices significantly to converse with those in the seating area). At the beginning we kept thinking the door couldn't be closed properly, but it was. 3)Though the introductory session when we picked up the RV was useful with regard to knowledge of the vehicle itself, it would be even more helpful if it included tips on what to look out for when driving such a large and tall vehicle - overhanging trees, use of the wing mirrors, backing up, etc. This is especially true given that many of the customers are from overseas, used to driving small cars, and not familiar with the US highway and roads system. 4) there was a problem with the service lights - they went on for no reason - and we had to make phone calls to RoadBear to ascertain what was going on. Apparently this was a known problem with the fleet of vehicles, so it would have been good to be told about it in advance.
All that being said, we found the van well equipped, very clean, comfortable to travel in, pleasant to drive, and quite spacious enough for our family of four. [Note: thought it theoretically sleeps six, I would not recommend having six people in that van!]
It was a great holiday and I wish it was still ahead of me instead of in the past. We have nothing but praise for our dealings with the people in IdeaMerge.
Kind regards, Conan Doyle and Mary Kate Halpin
Nancy Nemeth, 24 july 2007
Big Thank You to all at IdeaMerge. We had a WONDERFUL holiday in the Southwestern US visiting 9 National Park and Monuments. We logged in 2000 miles and were pleasantly surprised at our gas mileage. The motorhome was in PRISTINE condition when we picked it up and we feel we got an excellent value. Family members rented a similar RV and paid more for one week than we paid for 15 days! We will use Road Bear again in the future. Thank you to everyone for a vacation to remember.
Christopher Young, 24 july 2007
We picked up a 23' motor home at Road Bear in Las Vegas. Everything was ready for us when we arrived and we were on the road in under an hour. The unit had only about 6000 miles on it and was clean inside and out.
During the next week we travelled 1000 miles, mainly in Arizona and Utah where the temperatures were in the 105F to 120F degree range (sort of mid '40s celcius). Everything worked well apart from a couple of minor equipment glitches which had no bearing on our enjoyment of the vehicle.
We returned the vehicle in late afternoon and found the check-in procedure quick and efficient. Had we returned it the following morning, as we had originally planned to do, the process would have probably taken considerably longer since most RVs are returned at that time. The afternoon return meant that we paid for a night that we didn't use but our schedule was such that we were content to do that.
All in all we were very pleased with our rental experience and would not hesitate to make a similar trip in the future.
I would recommend Idea Merge and Road Bear to anyone.
Ross McClelland, 24 july 2007
Good quality, new  RV, good service from Road Bear. Great holiday.
Jon Yusko, 24 july 2007
We picked up the RV in Oakland CA. The RV was nearly new (2007, 12k miles) and well prepared when we got there. The service attendants were very friendly, prompt and the vehicle was clean and ready to go. We arrived at the agent (they picked us up at the BART station) and in about a 1/2 hour we were on the road. We had a great vacation and would definitely rent from Ideamerge/Road Bear RV again, and plan on it. A great experience.
brian furio, 10 july 2007
I found the entire process of renting an RV through IdeaMerge to be painless, straightforward, and relatively easy. I rented an RV from the Las Vegas location but live in Pa. I did all the payment and reservations online with ease. The cost of the RV was considerably less than "name" RV rental agencies, which attracted me initially. Upon arriving in LV, the only snag was a slow process of checking out the RV (too many others at the same time). Otherwise, the RV was a great family vacation through Southern Utah and Northern Arizona. All the comforts of home, particularly the full-sized refrigerator, made this trip memorable and relaxing. They even provided a free shuttle service to local hotels upon our return and dropoff. All in all, a pleasant and relatively simple process throughout.
Ricky Hammock/June Tuttle, 09 july 2007
We rented a 31' RV. The pickup locationb was 10 miles from our home. We drove 4,700 in 14 days. The rental unit was an '07 with 4,000 miles on it. It was imacculately clean and very easy to drive. We had no mechanical problems at all during entire trip. RV was easy to setup and teardown. Gas mileage was better than expected. The RV handled well and we even had to outrun a tornado at 95 MPH! We drove through high winds and flash flooding, but the rental vehicle took it all in stride. IdeaMerge was very easy to deal with and very accommodating to our needs. Thanks to IM for a wonderful trip and an experience that myself nor my family will ever forget. We are already planning our next years adventure and will be contacting your company again.
Debbie Longman, 22 may 2007
We rented a Roadbear RV for 30 days with pickup from Los Angeles. During this time we drove 3,000 miles. Doug from IdeaMerge provided a great service, particularly as we only organized the rental a few days before we left Australia. Nothing was too much trouble even extending our rental for us. The staff at Roadbear (Tracey in particular) were very helpful giving us the option of an early pickup and making sure we had sufficient warm bedding for the cold areas we were heading to. The RV was very new and well equipped – the only thing missing was a kettle. We noticed that some other reviewers have mentioned that the mattress was not comfortable – we had a very comfortable bed. We have rented RVs previously from other companies and have found their vehicles to be shabby, poorly equipped and the staff nowhere near as helpful. Overall a 10 out of 10 for both Roadbear and Doug from IdeaMerge.
Linda Lawrence, 26 march 2007
Planned on doing the California Coast - weather was not so good...but we went anyway. Had spectacular views and an awesome adventure.
The Road Bear staff in Los Angels were friendly and efficient. We were given an upgrade because the rental unit we wanted was not available, and the 31ft RV was well equipped, spacious, easy to drive and loads of fun. We traveled approx. 450 miles from L.A. to drop off in Hayward, Ca.
A few suggestions;
The mattress in the 31 foot Freelanders needs to be replaced with a regular sleeping mattress for a better sleep. Also, if you are planing any side trips a car rental is helpful. It was a little hard maneuvering a 31ft motor home through city streets, such as down town L.A. and the Bay area to go sight seeing.
We will definitely be renting RV's from Road Bear in the future - what a fabulous way to see the country.
Paul and Patti, 20 february 2007
Planned on doing the California Coast - weather was not so good...so we headed in a different direction - you can't do that if you stay at a hotel.....
The Road Bear staff at the Las Vegas depot (pick up and drop off) were friendly and efficient, the pick up service from the airport was a tremendous assistance to us as we were not familiar to the Las Vegas area. The 31ft RV was well equiped, spacious, easy to drive and loads of fun. We travelled approx. 1100 miles at a fuel cost of just under $300.00 for a house on wheels. Suggest if you are planning to RV in the USA you purchase a membership to "Passport America" 50% off discounts and/or "Good Sam Club" - 10-20% off per night max 3 night stay.
A few suggestions;
The mattress in the 31 foot Freelanders needs to be replaced with a regular sleeping mattress for a better sleep. Also providing a nicer comforter in the convenience package would be helpful. Less usage on the generator for cooler evenings in January/February.
We will definitely be renting RV's from Road Bear in the future - what a fabulous way to see the country.
David Rosalyn Hampson, Surrey, UK, 20 october 2006
The Road Bear crew at both San Francisco (pick up) and Los Angeles (drop off)were friendly, efficient, and quick. The 28ft RV was well equiped, spacious, easy to drive and fun. We were impressed with the slide out section, the air conditioning, generator and warm air heating; we used all these in our trip. RV's in the US seem so much bigger and better than those in Europe, however the fuel cost was significant, at about 7 mpg.
A few suggestions;
1.the main double bed was incredibly hard and uncomfortable. Can you get the supplier to fit thick sprung mattresses, not thin sponge. It makes a huge difference to have a good nights sleep.
2.The comfort pack gave only one pillow per person. Be more generous and supply two per person.
We had a great vacation and would definitely use Road Bear again. Thanks
Philippe BIZOT, 01 september 2006
We got fantastic vacation with our RV.
We were renting an RV for the first time in our life and the vehicle was 32 feet long...meaning enormous.
Everything went extremelly well, the value chain is well organized and very professional. The team with Doug for administrative topics, the local team for showing all the informations on the vehicle and finally the RV itself. This is going to be vacations that we will not forget.
Thanks for all your support
Peter Brun Madsen, 26 july 2006
Amazing what you can get on the internet theese days. Anyway sitting in front of the computer in Denmark, we found Ideamerge - and good for that - since we had the best vacation ever on wheels in God's own country. We rented the 31ft motorhome with plenty of space for 2 kids and their parents, only problem: the DVD didn't like our own discs from abroad. Anyway the kids enjoyed their new home for almost 2 weeks, and we will definately come back - sooner or later.
Daryl Blank, 22 june 2006
We knew the success of our trip "out West" rest largely in our motorhome experience with the rental company. The trip was fantastic! The motorhome as nearly brand new with only a few thousand miles on it. We had never driven a motorhome that big and were a little intimidated but the staff put us at ease and we had no issue with it at all. We will use you again! Thank you!
Line Lafantaisie, 01 may 2006
Hi! We rented a 23.5' Lexington motorhome (B+) in Las Vegas and headed right away to Moab, Utah just stopping on the way for the groceries. The motorhome was a surprise: almost brand new with VCR, DVD and cable TV! In 8 days, we drove 1100 miles effortlessly. In the area we visited (Arches, Canyonland, Dead Horse Point, Bryce and Zyon), the motorhome was greatly appreciated as there are little services in those parks. We came back home with great memories and at least a 1000 pictures! Everything was just perfect except for one small detail: the powercords of the coffee maker and the toaster would not reach the outlets (a 1.50$ extention cord solved the problem!) We would recommend Ideamerge to anybody who would want renting a motorhome.
Line and Claude
WOJCIAK Christelle, 28 april 2006
We rented a 30' motorhome in SF in april and we had a wonderful trip in California. We were 7 in the motorhome and never felt a lack of space. The motorhome was brand new (we were the firt customers to use it) and very well equiped. The team in SF was wonderful and take their time to give us advises. We will do it again. thanks for having participated in the success of these holidays !